HT204233: Get help using Find My iPhone
Learn about Get help using Find My iPhoneQ: My device is not shown in the list. An employee took the device and it appeared he erased the phone. I have the bill and imei. How ... My device is not shown in the list. An employee took the device and it appeared he erased the phone. I have the bill and imei. How can I get help from Apple? more
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All replies
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Helpful answers
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Oct 5, 2015 1:20 PM in response to AstronUttarakhandby Kilgore-Trout,It is a Police matter. Report it to them. Apple will not be able to assist you.
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Oct 5, 2015 1:15 PM in response to Kilgore-Troutby AstronUttarakhand,I Have made a police complaint. My carrier confirms that they have blocked the number. they refused to track - is Apple able to help in this case?
if yes, how to approach them.
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Oct 5, 2015 1:20 PM in response to AstronUttarakhandby Kilgore-Trout,No, Apple is not able to help.
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Oct 5, 2015 1:24 PM in response to AstronUttarakhandby elcpu,Did you have Find my iPhone enabled? If so you can track it yourself. Apple will not do it.
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Oct 5, 2015 1:30 PM in response to elcpuby AstronUttarakhand,IT was enabled. But since the employee was using the device, he appeared to have erased it As he was using the id/password.
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Oct 5, 2015 1:32 PM in response to AstronUttarakhandby KiltedTim,In the future, you should probably not allow employees to set up their own Apple IDs on company owned devices.
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Oct 5, 2015 2:28 PM in response to AstronUttarakhandby elcpu,Sorry to hear... not much else you can do now, unfortunately...