Dvonne Soneek
Level 1 (0 points)

Q: Group message - iPhone and droid users

Hello,

 

when i get a group message from an iPhone user and a droid user and I reply only the iPhone user gets my reply. an know how to fix it? I have an iPhone 6S but my friend that has a 6 also has the same problem. I have group message turned on. Thanks.

iPhone 6s, iOS 9.0.2

Posted on Oct 5, 2015 2:47 PM

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Dvonne Soneek

Q: Group message - iPhone and droid users

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  • by razmee209,

    razmee209 razmee209 Oct 5, 2015 2:56 PM in response to Dvonne Soneek
    Level 7 (33,309 points)
    Oct 5, 2015 2:56 PM in response to Dvonne Soneek

    Dvonne Soneek wrote:

     

    Hello,

     

    when i get a group message from an iPhone user and a droid user and I reply only the iPhone user gets my reply. an know how to fix it? I have an iPhone 6S but my friend that has a 6 also has the same problem. I have group message turned on. Thanks.

    this isn't an issue with Apple or your iphone since you and the other iphone user see the responses.  The issue would be with the Android user - maybe he/she needs to be provisioned to use MMS in order to get group message to work, but he/she can contact their cell phone provider to get that resolved.

     

    Send a group message with your iPhone, iPad, or iPod touch - Apple Support

  • by CyclingClyde,

    CyclingClyde CyclingClyde Oct 6, 2015 7:53 AM in response to razmee209
    Level 1 (0 points)
    Oct 6, 2015 7:53 AM in response to razmee209

    Having the same issue even when all phones are iPhone.  I have been working with AT&T on the problem and they are aware there is an issue because they are getting lots of reports of the issue.