piluxfirpux

Q: Identityservicesd and securityd consuming high cpu

Hi All,

 

      I've noticed that the securityd and the identityservicesd processes are using around a 100% of cpu on a permanent way. The following messages are being outputted on the log very often (many times a second). I'm using El Capitan.

 

Oct  5 18:57:22 PiluxMac identityservicesd[603]: [Warning]  ** Reloading identity FAILED (Updated: NO) Oct  5 18:57:22 PiluxMac identityservicesd[603]: [Warning]  ** Failed to load message protection identity (Error Domain=com.apple.security.messageprotection.error Code=-25300 "Keychain lookup failed" UserInfo={NSDescription=Keychain lookup failed}) (Data:) (name: unregistered-message-protection-key) Oct  5 18:57:22 PiluxMac identityservicesd[603]: [Warning]  ** Reloading identity FAILED (Updated: NO) Oct  5 18:57:23 PiluxMac identityservicesd[603]: [Warning] ***** Identity reloaded: purge, and reregister myself: IDSDAccount: 0x7fe1fa42fec0 [Service: IDSDService: 0x7fe1fa507420 [Identifier: com.apple.private.alloy.maps Display Name: Maps Topic: com.apple.private.alloy.maps   Service: com.apple.private.alloy.maps   Protocol: com.apple.private.alloy] Login: ***** UniqueID: 5A002D13-DD15-4142-BB8D-11BF993E9F20 Account Type: Apple ID Registration: Registration info (0x7fe1fa729890): [Registered: NO] [Type: AppleID] [Device Name: (null)] [Service Type: com.apple.private.alloy.maps] [Env: (null)] [Main ID: *****] [Phone Number: *****] [AppleID: *****] [UserID: E:*****] [C2K: NO] [Push Token:] [Region ID: R:AR] [Base Number: +540000000000] [URIs: ()] [Candidates: (+5491122405705, *****, federico@proteina.marketing)] [Auth Cert: 0x0] [Reg Cert: 0x0] [Profile ID: D:1362883628] [Auth User ID: (null)] [Heartbeat Date: (null)]  Registered: NO  Linked Accounts: (null)] Oct  5 18:57:23 --- last message repeated 1 time --- Oct  5 18:57:23 PiluxMac identityservicesd[603]: [Warning] Error from SecKeychainItemDelete: -61 Oct  5 18:57:23 PiluxMac identityservicesd[603]: [Warning] IMRemoveKeychainData: -61 -- Could not remove data for service: ids   account: message-protection-key Oct  5 18:57:23 PiluxMac identityservicesd[603]: [Warning] Failed purging message protection identity (error: -61) Oct  5 18:57:23 PiluxMac identityservicesd[603]: [Warning]  ** Failed to load message protection identity (Error Domain=com.apple.security.messageprotection.error Code=-25300 "Keychain lookup failed" UserInfo={NSDescription=Keychain lookup failed}) (Data:) (name: message-protection-key) Oct  5 18:57:23 PiluxMac identityservicesd[603]: [Warning]  ** Reloading identity FAILED (Updated: NO) Oct  5 18:57:23 PiluxMac identityservicesd[603]: [Warning]  ** Failed to load message protection identity (Error Domain=com.apple.security.messageprotection.error Code=-25300 "Keychain lookup failed" UserInfo={NSDescription=Keychain lookup failed}) (Data:) (name: unregistered-message-protection-key)

 

I'll appreciate any ideas

 

Thanks!

F.

 

<Email Edited By Host>

MacBook Pro (Retina, 13-inch, Late 2013), OS X El Capitan (10.11), null

Posted on Oct 5, 2015 3:09 PM

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Q: Identityservicesd and securityd consuming high cpu

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  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis Oct 5, 2015 8:52 PM in response to piluxfirpux
    Level 10 (208,037 points)
    Applications
    Oct 5, 2015 8:52 PM in response to piluxfirpux

    Please take these steps to resynchronize the iCloud keychain. Your keychain on iCloud and your other Apple devices won't be affected. Take Step 2 only if Step 1 doesn't solve the problem.

    Step 1

    Back up all data.

    Open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm—the data will remain on the servers. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device. Test.

    Step 2

    If you still have problems, uncheck the Keychain box again and continue.

    Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination  command-C:

    ~/Library/Keychains

    In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

    A folder named "Keychains" should open. Inside it is a subfolder with a long name similar to (but not the same as) this:

               421DE5CA-D745-3AC1-91B0-CE5FC0ABA128

    The above is only an example; yours will have a different name of the same general form. Drag the subfolder (not the Keychains folder) to the Trash and empty.

    Restart the computer and re-enable iCloud Keychain.

  • by piluxfirpux,

    piluxfirpux piluxfirpux Oct 6, 2015 3:54 AM in response to piluxfirpux
    Level 1 (0 points)
    Oct 6, 2015 3:54 AM in response to piluxfirpux

    Hi Linc Davis,

     

        I can't do the Step 1, because both devices (computer and iphone) stays awaiting for the other device approval, in a classic deadlock

     

    Can you help me with this?

    Thanks!

    F.

  • by Linc Davis,

    Linc Davis Linc Davis Oct 6, 2015 5:20 AM in response to piluxfirpux
    Level 10 (208,037 points)
    Applications
    Oct 6, 2015 5:20 AM in response to piluxfirpux
  • by piluxfirpux,

    piluxfirpux piluxfirpux Oct 7, 2015 7:55 AM in response to Linc Davis
    Level 1 (0 points)
    Oct 7, 2015 7:55 AM in response to Linc Davis

    Thanks, Linc, but apparently this deactivation is not longer available

  • by Linc Davis,

    Linc Davis Linc Davis Oct 8, 2015 7:21 AM in response to piluxfirpux
    Level 10 (208,037 points)
    Applications
    Oct 8, 2015 7:21 AM in response to piluxfirpux

    What happened when you tried to deactivate it?

  • by piluxfirpux,

    piluxfirpux piluxfirpux Oct 8, 2015 7:32 AM in response to Linc Davis
    Level 1 (0 points)
    Oct 8, 2015 7:32 AM in response to Linc Davis

    The option is not longer available, so I couldn't

  • by Linc Davis,

    Linc Davis Linc Davis Oct 8, 2015 7:46 AM in response to piluxfirpux
    Level 10 (208,037 points)
    Applications
    Oct 8, 2015 7:46 AM in response to piluxfirpux

    Please post a screenshot that shows what you mean. Be careful not to include any private information.

    Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.

  • by piluxfirpux,

    piluxfirpux piluxfirpux Oct 8, 2015 8:49 AM in response to Linc Davis
    Level 1 (0 points)
    Oct 8, 2015 8:49 AM in response to Linc Davis

    Here it is. Only shows a public email address

     

    <Image Edited for Personal Information>

  • by Linc Davis,

    Linc Davis Linc Davis Oct 8, 2015 8:48 AM in response to piluxfirpux
    Level 10 (208,037 points)
    Applications
    Oct 8, 2015 8:48 AM in response to piluxfirpux

    Something is wrong with your account, or with Apple's website. You'll need to contact Apple Support. When you set up a support call, select "Apple ID" as the product you need help with, not the hardware model. That way, if you're not under AppleCare, you may be able to talk your way out of being charged for the call.