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Question: Kodak AiO printer doesn't work since El Capitan installed. "Unexpected error"

How can you get Kodak AiO printer to work with El Capitan. Shows "unexpected error."

iMac, OS X El Capitan (10.11), printer issue

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Answer:
Answer:

OPEN "Terminal", (in UTILITIES in your apps folder) press the "enter" key and then paste in the following information:


sudo sh -c 'echo "sandboxing Relaxed" >> /etc/cups/cups-files.conf'


and then press "enter" key. (don't miss the inverted comma after the conf)


Once you have entered the text, enter your password, (it won't display) then press "enter" key.


Then paste the following..


sudo launchctl stop org.cups.cupsd


and then press "enter" key.


This worked on my Macbook Air 2012 11 inch with Kodak ESP 3250. No need for a restart.

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Question marked as Helpful

Oct 13, 2015 11:13 AM in response to hersey3 In response to hersey3

After upgrading to El Capitan from Yosemite I could print nothing with my AIO printer ESP 9250, although the iMac has sent the data to the printer and has also recognized the printer. From Kodak I received the following tip (similar to the work around from Mavericks to Yosemite last year) - in german language.

Result: now I can print via WLAN with my ESP 9250 as under Yosemeti

Regards from Germany

jb


Clicken Sie auf Suchen (Spotlight) dort wo Sie normalerweise nach Programme suchen.


Geben Sie bitte das Wort “Terminal” ein und dann “enter” Taste drücken und dann geben Sie die folgende Information ein:



sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' und dann "enter" Taste drücken.



Nachdem Sie diesen Text eingegeben haben, werden Sie Ihr Kennwort eingeben und dann "enter" Taste drücken.


Obwohl Ihnen das Kennwort nicht angezeigt wird, nimmt das System trotzdem Ihr Kennwort an.


Nachdem Sie Ihr Macintosh Passwort eingegeben haben, geben Sie dieses Mal die folgende ein:


sudo launchctl stop org.cups.cupsd


und dann "enter" Taste drücken.





Another solution might be a downgrade:


http://download.kodak.com/digital/software/inkjet/mac/KODAK_AiO_Printer_v7_6.dmg

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Oct 5, 2015 6:55 PM in response to hersey3 In response to hersey3

Unfortunately third parties have been slow to adopt El Capitan's new printer driver structure. Apple's normal updates are a bit delayed for printer drivers. You might try open source*:


http://www.macmaps.com/printersx.html


Also ask Kodak if they use a third party printer engine. That might allow you to use a non-Kodak driver on the same printer.


* Links to my pages may give me compensation.

Oct 5, 2015 6:55 PM

Reply Helpful
Question marked as Helpful

Oct 13, 2015 11:13 AM in response to hersey3 In response to hersey3

After upgrading to El Capitan from Yosemite I could print nothing with my AIO printer ESP 9250, although the iMac has sent the data to the printer and has also recognized the printer. From Kodak I received the following tip (similar to the work around from Mavericks to Yosemite last year) - in german language.

Result: now I can print via WLAN with my ESP 9250 as under Yosemeti

Regards from Germany

jb


Clicken Sie auf Suchen (Spotlight) dort wo Sie normalerweise nach Programme suchen.


Geben Sie bitte das Wort “Terminal” ein und dann “enter” Taste drücken und dann geben Sie die folgende Information ein:



sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' und dann "enter" Taste drücken.



Nachdem Sie diesen Text eingegeben haben, werden Sie Ihr Kennwort eingeben und dann "enter" Taste drücken.


Obwohl Ihnen das Kennwort nicht angezeigt wird, nimmt das System trotzdem Ihr Kennwort an.


Nachdem Sie Ihr Macintosh Passwort eingegeben haben, geben Sie dieses Mal die folgende ein:


sudo launchctl stop org.cups.cupsd


und dann "enter" Taste drücken.





Another solution might be a downgrade:


http://download.kodak.com/digital/software/inkjet/mac/KODAK_AiO_Printer_v7_6.dmg

Oct 13, 2015 11:13 AM

Reply Helpful (5)

Oct 19, 2015 12:00 PM in response to DaveJK In response to DaveJK

Apple doesn't include any drovers in the OS now. Drivers can be downloaded through Software Update through the App Store, from the vendor if available, or from links off Printer and scanner software available for download for your Mac - Apple Support.

Oct 19, 2015 12:00 PM

Reply Helpful
Question marked as Apple Recommended

Oct 27, 2015 10:11 AM in response to hersey3 In response to hersey3

OPEN "Terminal", (in UTILITIES in your apps folder) press the "enter" key and then paste in the following information:


sudo sh -c 'echo "sandboxing Relaxed" >> /etc/cups/cups-files.conf'


and then press "enter" key. (don't miss the inverted comma after the conf)


Once you have entered the text, enter your password, (it won't display) then press "enter" key.


Then paste the following..


sudo launchctl stop org.cups.cupsd


and then press "enter" key.


This worked on my Macbook Air 2012 11 inch with Kodak ESP 3250. No need for a restart.

Oct 27, 2015 10:11 AM

Reply Helpful (5)

Nov 24, 2015 4:46 PM in response to sandyayres In response to sandyayres

Greetings,

I have several Kodak printers & had the same issues with Yosemite & resolution from Kodak support similar to & detailed in this post did allow me to print documents.

Photographs - my main reason for owning these printers -- did not work as desired. Borderless photos were printed with a border on two sides (outside edge and lead edge, I think). Also, I was unable to select paper from the upper (4x6) tray on the ESP 9 - I'd get a 'wrong paper size' error.

Kodak support told me at the time they were seeking a resolution to this, but could not tell me when or whether new drivers would be released. With some difficulty, I reverted to the Mavericks OS.

Now...

It appears that Kodak released new drivers for their printers on October 22, 2015

(http://support.en.kodak.com/app/answers/detail/a_id/17378/selected/true)

With Operating System compatibility listed for:

MAC OS X 10.11.x, MAC OS X 10.10.x, MAC OS X 10.9.x, MAC OS X 10.8.x

Before I go through this exercise again, I have some questions:

Has anyone tried the new drivers on Yosemite or El Capitan without applying the above fix, do they work?

Do borderless photographs print correctly?

Has anyone tried print to 4x6 paper loaded in the dedicated photo paper tray on an the ESP 7 or ESP 9 Kodak printer?

Thanks.

Nov 24, 2015 4:46 PM

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User profile for user: hersey3

Question: Kodak AiO printer doesn't work since El Capitan installed. "Unexpected error"