Failure to install El Capitan from 10.6.8 Stuck on reboot "aura" screen?

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Cal1983 Author

Level 1

8 points

Failure to install El Capitan from 10.6.8 Stuck on reboot "aura" screen?

I am actually submitting this for a friend... When he tries to install from Snow leopard 10.6.8, it gets stuck on "aura" screen when its trying to reboot and will not do anything else.

I had him send me screen shots and his Macbook Pro meets all the requirements but just wont complete the process...

its a 2010 macbook pro with 4gb or ram and enough disc space

Any suggestions?

MacBook Pro, Mac OS X (10.6.8)

Posted on Oct 5, 2015 7:27 PM

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Answer 1

lllaass

Level 10

210,411 points

Oct 6, 2015 1:23 AM in response to Cal1983

- Disconnect all unnecessary peripherals.

- Try resetting the SMC and NVRAM/PRAM

Intel-based Macs: Resetting the System Management Controller (SMC)

About NVRAM and PRAM

- Try starting in Safe Mode

OS X: What is Safe Boot, Safe Mode?

- Boot to Recovery and repair the startup disk

OS X: About OS X Recovery - Apple Support

- If it is repairable reinstall the OSX

How to reinstall OS X on your Mac - Apple Support

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