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Question:

Question: How do I remove cloudfront?

I don't know if Cloudfront is malware or adware - but it has mucked everything up and I don't know how to get rid of it. Deleting cookies is not enough. How do I remove?

MacBook Air

Posted on Oct 5, 2015 8:05 PM

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Answer:
Answer:

Download and run Malwarebyyes Anti-Malware for Mac formerly known as AdwareMedic. It's free.


Make sure Mac App Store and identified developers is selected in System Preferences > Security & Privacy > General


If you would rather not download Malwarebytes Anti-Malware, you can remove the malware manually following the instructions here > Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support

Posted on Oct 11, 2015 4:16 PM

Question marked as Solved

Oct 11, 2015 4:16 PM in response to Faringdon In response to Faringdon

Download and run Malwarebyyes Anti-Malware for Mac formerly known as AdwareMedic. It's free.


Make sure Mac App Store and identified developers is selected in System Preferences > Security & Privacy > General


If you would rather not download Malwarebytes Anti-Malware, you can remove the malware manually following the instructions here > Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support

Oct 11, 2015 4:16 PM

Reply Helpful (4)

Oct 6, 2015 1:22 AM in response to Faringdon In response to Faringdon

Carolyn Samit has replied to this, (why it is not showing, I don't know). The delete-the-files method doesn't work as the files do not appear in the library, or I can't access the library, so cannot delete. I have downloaded the software recommended, but it is not loading.... So I am still stuck.

Oct 6, 2015 1:22 AM

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Oct 6, 2015 12:30 PM in response to Faringdon In response to Faringdon

First, never use any kind of "anti-virus" or "anti-malware" software on a Mac. That's how you create problems, not how you solve them.

"Cloudfront" is not malware; it's an Amazon service. Please describe your problem in as much pertinent detail as possible.

Oct 6, 2015 12:30 PM

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Oct 6, 2015 5:46 PM in response to Linc Davis In response to Linc Davis

Okay - I used the recommended Adware Medic from the Apple support site, and it has worked. My Macbook Air is back to normal.


If that was adware, it certainly behaved like malware. I do use Amazon, but certainly did not ask for that "service". Its effects were:

Directed to an ad site on every new tab opening - some of those were betting sites and dubious "you have won million dollars" type-sites;

Could no longer connect to tabs/links in my emails - this meant that I had difficulty, for example, changing my Apple ID or making any connection from email to a website (this was the most irritating);

Created endless surplus cookies;

Considerably slowed down my mac.


Carolyn warned me to make sure Mac App Store and identified developers is selected in SystemPreferences > Security & Privacy > General

Which I double checked and it was on the correct setting. Which tells me that Apple allowed that particular programme to run. If you just google: How do I get rid of Cloudfront you will find many, many people complaining about it, I just didn't trust the solutions.


Anyway, thanks guys! Problem solved.

Oct 6, 2015 5:46 PM

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Oct 6, 2015 8:18 PM in response to Faringdon In response to Faringdon

My reply isn't showing because there is a problem with the forum software.


Sorry for the inconvenience and thank you for making it solved. I did receive the email notification for that 🙂


With any luck this post will show up.

Oct 6, 2015 8:18 PM

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Oct 7, 2015 11:26 AM in response to Faringdon In response to Faringdon

Faringdon wrote:


Okay - I used the recommended Adware Medic from the Apple support site, and it has worked.

Glad to hear that. That's why using a program to remove adware is the preferred method, in spite of what only one user here says. Hopefully you won't mind if I use your post as an example, as you said that the manual method did not work for you.

Oct 7, 2015 11:26 AM

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Oct 7, 2015 8:12 PM in response to stevejobsfan0123 In response to stevejobsfan0123

However, the problem returned within hours. I have not got rid of Cloudfront and I am still getting 50-60 new cookies an hour. I am not a happy camper. I have installed Ghostery, I have everything turned on and blocked out and still unwanted cookies are appearing. I am now tweeting direct to the companies to find out how to stop it, and one is engaging with me (to their credit), they can't understand it either.


I am not a techie - I am just an ordinary person trying to live life quietly.

Oct 7, 2015 8:12 PM

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Oct 10, 2015 9:00 PM in response to Linc Davis In response to Linc Davis

I laid out the problem above:

It appears to originate from Amazon, but it was not something I asked for, signed up to, or requested.

Its effects were:

  1. Directed to an ad site on every new tab opening - some of those were betting sites and dubious "you have won million dollars" type-sites;
  2. Could no longer connect to tabs/links in my emails - this meant that I had difficulty, for example, changing my Apple ID or making any connection from email to a website (this was the most irritating);
  3. Created endless surplus cookies;
  4. Considerably slowed down my mac.


After I ran the programme recommended by Carolyn above, the first two of these stopped.


I cleared all my history, all my cookies, emptied my trash, and then deliberately DID NOT visit any Amazon website to see if they reappeared. They did. That is: Cloudfront, AmazonAWS, georiot and some others. I have my settings on cookies to only come from websites I visit, but this does not seem to work.


Amazon refuse deal with me by email or chat, & I don't see why I should waste hundreds of Euro to phone them.


Any ideas on how to stop it?

Oct 10, 2015 9:00 PM

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Question: How do I remove cloudfront?