I can't seem to download and install Instagram on my iPhone 6, it says unable to download and there is an option to click done or retry. Either one of them can't seem to fix the issue. I have restarted my phone and reset it as well, but no change.

You have stated the two factors explaining your problem in your title and in the body text

1. unable to download (is probably a 'generalized' term for unable to 'install')
2. iTunes Mac says file is corrupted

CONCLUSION: the File is corrupted. No fault of yours. Nothing Apple or we users can do.

ACTION: contact Instagram App developer support > https://itunes.apple.com/us/app/instagram/id389801252?mt=8 < Contact Support link on this page

You're welcome.

"Hoping" is not usually "helpful" in resolving any issue. Take action by contacting the developer.

InstaGram is a BIG outfit - but that does not necessarily meant THEY are the developer of the APP.

You will need to pursue the solution.

I am not surprised about your being directed to forums and FAQs - it is common practice reduce support costs in all companies - even here in out forums, ASC, that is its primary purpose = reducing Apple's costs.

I have found that Goggle is helpful sometimes > https://www.google.com/search?...Instagram+app+iOS+9.0.2…

IF indeed you are using the Instgram, Inc. app to which I linked above, and have followed the support link therein, and finally arrived at the page and then searched for something like I did > https://help.instagram.com/search/?query=install%20%22iOS%209%22 [ install "iOS 9" ] and cannot find any relevant articles in the results (I see no FORUMS here ) you could begin by providing them feedback via their OBSCURE "Was this article helpful" feature at the bottom of the article text

changes to

notice that they are trying the "circular" tactic of referring you BACK to Apple Support
* also notice that search result linked pages take you to FaceBook.com hosted pages

You could certainly try http://blog.instagram.com/ - I have not visited to see the quality or topics of the content there.

Instagram seems to be avoiding all traditional means of contact > https://instagram.com/

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It looks to me to be time to REPORT the developer to the iTunes Store here > http://www.apple.com/support/itunes/contact/ - first link "Contact iTunes Store Support" (thanks to varjak paw years ago)

• answer the process choices honestly
• choose carefully - "Topic not listed" is the best
• *it appears email is the only option*

You're welcome - this is what we do for our fellow users 😉

*My guess is that IF the file is indeed corrupt, this fact will make its way to the file creator somehow - as if it is corrupt for you it is the same for all.

You can be Proud, josh [snicker]

Actually what happened was a deluge of folks like you did whatever they could find to do to contact Instagram by whatever means in whatever venue - word got back to them and they were able to replicate the issue - then fixed it. 😮

Glad you're fixed up.

buenos dias

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