iCloud ID locked down need help

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tsuhao318 Author

Level 1

0 points

iCloud ID locked down need help

Dear all,

Few days ago, my apple ID has been locked down.

I was a MobileMe account to iCloud account, which means I applied this account for many years.

I can not remember the security question I set before.

And this account was applied in Canada, with a Canada credit card.

I came back to Taiwan for a long time, and lost that card already.

All my devices use that iClound ID, and I can not unlocked them.

Need help.

Is there has another way to unlock apple ID?

Besides security questions and credit card.

Thanks all.

iCloud-OTHER, iOS 9.0.2, iCloud ID locked

Posted on Oct 6, 2015 1:25 AM

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Answer 1

King_Penguin

Level 10

334,144 points

Oct 6, 2015 4:15 AM in response to tsuhao318

If you are no longer in Canada then you cannot use the Canadian store, being in a country is part of the store's terms - while you are in Taiwan you can only use the Taiwan store.

What do you mean 'has been locked down' ? Do you mean that you are getting a message that it's disabled or locked when you try to use it ?

If it's been disabled for security reasons : If your Apple ID is locked - Apple Support

If iTunes have locked the account then only they can potentially re-enable it (but if you are trying to use a country's store when not in that country they may not do so) :https://www.apple.com/emea/support/itunes/contact.html

If you mean that you can't remember your account's password : http://iforgot.apple.com, or Contact Apple for help with Apple ID account security - Apple Support

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