HT204060: Use a passcode with your iPhone, iPad, or iPod touch

Learn about Use a passcode with your iPhone, iPad, or iPod touch
PrimPear

Q: I am trying to add a passcode in addition to my touch id but its asking for a passcode which I havent made yet

How do you add a passcode if you only have the touch id set up?  It's asking for the passcode and I haven't created one yet when I go to settings touch ID/passcode

iPad

Posted on Oct 6, 2015 6:09 AM

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Q: I am trying to add a passcode in addition to my touch id but its asking for a passcode which I havent made yet

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  • Helpful answers

  • by Briansyddall,

    Briansyddall Briansyddall Oct 6, 2015 6:49 AM in response to PrimPear
    Level 6 (8,136 points)
    Apple Watch
    Oct 6, 2015 6:49 AM in response to PrimPear

    Hi

    Even when you use touch you still need a passcode when you first

    Switch on iPhone / iPad each day

    If you have forgot passcode or not set one up .

    You will have to restore on your PC running the latest itunes .

    Cheers

    Brian ( uk)

  • by Michael Black,

    Michael Black Michael Black Oct 6, 2015 7:13 AM in response to PrimPear
    Level 7 (24,146 points)
    Oct 6, 2015 7:13 AM in response to PrimPear

    You had to have created a passcode in order to have even set up the Touch ID recognition as it is a requirement to even enable Touch ID - Use Touch ID on iPhone and iPad - Apple Support

     

    The passcode is necessary as a backup in the event the fingerprint reader fails, and is required for first access every time you reset or turn off/on the device.

    If you cannot remember that original passcode, then you will have to restore the device in iTunes to reset the passcode.