tractordoll

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Q: Is my Apple TV 2 supported in OS X 10.11 El Capitan?

Prior to the upgrade I could click on the the little TV icon on the top menu bar and mirror my screen and view pictures or some times browse the web on my TV (it's a 70" TV, so it make web browsing nice for 2 people at once). The device I have connected to my TV is an Apple Tv 2. In Yosemite it all worked flawlessly. In fact it was amazing how nice it worked. But since the upgrade to El Capitan, My TV icon says "Airplay: off" and it's grayed out. If I select display preferences the the airplay display option only has one choice: Airplay off. How do I re-enable this?

MacBook Pro (Retina, 13-inch, Mid 2014), OS X El Capitan (10.11), Apple TV 2

Posted on Oct 6, 2015 6:40 AM

I have this question too

Q: Is my Apple TV 2 supported in OS X 10.11 El Capitan?

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by Nubz N.,

Nubz N. Oct 6, 2015 10:23 AM in response to tractordoll
Community Hosts

Oct 6, 2015 10:23 AM in response to tractordoll
Hey tractordoll,

I also enjoy the Apple TV and have a couple Apple TV 2nd generations.

The System Requirements say you should be fine but you may need to update your Apple TV.
Use AirPlay to display video from your Mac on an HDTV - Apple Support

Apple TV (2nd generation or later) with the latest Apple TV software

For mirroring your display or extending your desktop, any of the following Mac computers with OS X Mountain Lion v10.8 or later:

iMac (Mid 2011 or later)

Mac mini (Mid 2011 or later)

MacBook (Early 2015 or later)

MacBook Air (Mid 2011 or later)

MacBook Pro (Early 2011 or later)

Mac Pro (Late 2013 or later)

Note the link to How to update software on your Apple TV (2nd and 3rd generation) - Apple Support

Select Settings > General > Update Software. Apple TV checks for an available update; if one is available, a download message should appear.

Click Download and Install to start the download process.
Do not disconnect your Apple TV during the update process. The Apple TV status light may flash slowly during the update and restart process. This is expected behavior.
Thank you for visiting Apple Support Communities.
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by tractordoll,

tractordoll Oct 6, 2015 2:28 PM in response to Nubz N.
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Oct 6, 2015 2:28 PM in response to Nubz N.

My Apple TV 2 is running with 5.0.2. If I select Update Software, it says "your apple tv software is up to date". If I try to do a factory restore I get the following error "apple tv can't download the latest update right now. Try again later". Do you know if the version I am running is the correct and latest version of the software?
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by Nubz N.,

Nubz N. Oct 7, 2015 6:34 AM in response to tractordoll
Community Hosts

Oct 7, 2015 6:34 AM in response to tractordoll

Hi tractordoll,

Apple TV Software Update 6.2.1 is showing as the latest for the Apple TV (2nd generation).
About Apple TV (2nd and 3rd generation) software updates - Apple Support

Have you tried restoring via iTunes?
Restore your Apple TV (2nd and 3rd generation) - Apple Support

Take care.
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by tractordoll,

tractordoll Oct 7, 2015 7:22 AM in response to Nubz N.
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Oct 7, 2015 7:22 AM in response to Nubz N.

Hi I managed to use a micro-usb cable to the apple tv 2 and update the software through iTunes. When I tried doing a factory reset from the apple tv it didn't work, but, when connected to the Mac it did work and now my airplay is back and running perfectly!
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by Nubz N.,

Nubz N. Oct 7, 2015 9:41 AM in response to tractordoll
Community Hosts

Oct 7, 2015 9:41 AM in response to tractordoll

Howdy tractordoll,

Great. Glad you got it working again. Thanks for letting us know what worked.
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by LeeBiker,

LeeBiker Jan 25, 2016 1:52 PM in response to Nubz N.
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Jan 25, 2016 1:52 PM in response to Nubz N.

I was having the same problem where AirPlay stopped working on El Capitan 10.11.3 with my Apple TV. My Apple TV settings are set to ON for automatic software updates, so I assumed that my ATV had the latest software. After trying all sorts of other potential fixes, I went back to the ATV and did a manual software update. Lo and behold, it DID find an update (not sure why automatic updates wouldn't have picked it up). Anyway, after the manual ATV software update to version 7.x, AirPlay is now working again for me. Hope this helps.
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