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Transfer problem

Connecting the iPhone 5s to the laptop iTunes how to transfer the photos to the laptop because while connected the photos do not appear on the laptop iTunes ?!

iPhone 5s, iOS 9

Posted on Oct 6, 2015 7:37 AM

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3 replies

Oct 6, 2015 7:49 AM in response to Mariem hassan

Use an image capture application on the laptop and not iTunes.

If you are using a Mac use Image Capture. It's in the Applications folder. Connect your iPhone and start Image Capture. Your iPhone will be recognized as a camera and you can transfer photos and videos from the Camera Roll album to the Mac.


If you are using a PC use whatever image capture or camera application you have on the PC. Your iPhone will be recognized as a camera and you can transfer photos and videos from the Camera Roll album to the PC.

Transfer problem

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