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All replies
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Helpful answers
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Oct 25, 2015 8:00 PM in response to PT_Dudeby Mal Issa,ok I see. My issue only happens after a long sleep as well. So hopefully any fix for this issue would be related.
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Oct 25, 2015 8:29 PM in response to zcolbsterby drshawnie,I Surrendered to this issue. Called support. Visited Apple Store and successfully downloaded El Capitan in 35 min. Via Apple internet connection.
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Oct 26, 2015 2:13 AM in response to zcolbsterby dnlopes,I've been pausig the VM and closing the application before close the lid and so far the problems seems to have disappeared. It has been around 1 week since the last froze happened. ( VMWare Fusion 7.1.1)
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Oct 28, 2015 5:36 AM in response to dnlopesby Marcust999,Same issue and I'm running Fusion 7.1.2.
Will try pausing my VM and Fusion before shutdown. This is a MAJOR PITA though. Hopefully VMWare issues a patch soon.
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Oct 29, 2015 2:56 PM in response to Mal Issaby lkjlkjadfasdf,i'm having the same issue starting with 10.11.1 on my Late 2013 27". After it goes to sleep at night, the next morning the trackpad, keyboard, & mouse are all frozen, it won't wake up. I have to press the power button just to see the screen. I hardly have anything exotic on it, either -- MS Office 2011, Chrome, Firefox, Google Drive, Box Sync, OneDrive, & Boxcryptor.
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Oct 31, 2015 5:48 AM in response to weirdbeardmtby Tabish Rizvi,Assuming the vmware is the cause of the issue here and not El Capitan -- or both together:
I am experiencing the same problems listed here on all of my MacBooks:
Early 2013 MacBook Pro 13" Retina 256gb - El Capitan - Fusion 7.1 - Window 8.1
Late 2015 MacBook 12" 511gb - El Capitan - Fusion 8 - Windows 8.1
Keyboard and mouse on both machines freeze upon sleep. Can only take back control Hard Restart. Consequently, WIndows 8.1 installation through VMWare Fusion 8 on MacBook 12" Retina has become corrupted. VM is the windows installation that exists on the machine's native bootcamp partition.
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Oct 31, 2015 3:27 PM in response to dominic23by DTM82,How do I reset SMC when I have a firmware password? The password prompt appears interrupting the reset. Do I have to disable firmware password do the SMC reset and then re–enable the firmware password?
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Nov 3, 2015 11:35 AM in response to zcolbsterby Dr.Rolex,I'm having the same problem running El Capitan 10.11.1 and VMware Fusion 6.0.6 on a MacBook Pro (Retina, 15-inch, Mid 2014).
I also have hibernatemode set to 25 and destroyfvkeyonstandby to 1 and when waking laptop after hibernate I'm able to enter the File Vault password but then the trackpad and keyboard freezes on User login.
However, I don't need to restart the laptop to regain control. If I instead close the lid one more time when I'm at the frozen User login (after entering File Vault password) and leave it for 2 - 5 minutes (haven't checked how long it takes..) and then open the lid again, then Voila! and I can enter my login password and everything works like it should, even if the Virtual machine is running. Hope this can be of help to someone...
Another issue I'm having, which I don't think is related to the freeze issue, is that if I connect/disconnect the power when I'm in sleep/hibernate then the computer crashes/shuts down instantly. So I'm forced to do a little ritual every time I disconnect the power and move with my laptop to avoid the unnecessary shut down/crash... Very annoying.
If I suspend/quit VMware before sleep/hibernate then the machine will wake without problems, so it definitely has something to do with VMware Fusion.
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Nov 4, 2015 1:22 AM in response to Dr.Rolexby Veronese,In this thread Mouse and Touchpad not clicking after sleep - hard restart needed I have been able to relate the issue to a BlueTooth trackpad that was connected as a ghost. I haven't used it in months, but apparently after the El Capitan update, it was somehow connecting to the computer automatically and blocking the trackpad click function. Connecting and disconnecting all BlueTooth devices has fixed the issue so far. I have no VMWare software whatsoever.
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Nov 4, 2015 2:45 AM in response to Veroneseby Dr.Rolex,Thanks Veronese, I read your thread but my problem is different. I don't have any Bluetooth devices connected and always have Bluetooth set to off (Bluetooth, for some reason, makes me paranoid).
I tried with plugging in both an Apple Mouse and Keyboard to the USB port but to no avail, no response whatsoever ...
I tried the suggestions in Fixing a mouse or keyboard that is not working or is slow to respond in a Fusion virtual machine (1027805), which failed to resolve the issue as well.
Today, after I first made a backup of my Fusion 6 Application and it's preferences, I downloaded and installed the trial version of VMware Fusion 8.0.2.
After upgrading to Fusion 8, the login keyboard/mouse freeze issue is resolved. I have yet to discover if the hibernate crash issue is resolved or not.
It's a bit annoying though, since I don't need any of the futures in Fusion 8, that I have to purchase their ever more expensive upgrade to resolve a bug...
Since the end of technical support for Fusion 6 was 2015/09/04 (doh!) I felt that I don't have much of a choice to upgrading but those of you that have Fusion 7, which is supported until 2016/03/03 can perhaps keep your hopes up for a free patch.
There's many threads about the "sleep wake" problem on the VMware support forum, I don't know if it's all related or not but here's the biggest thread, perhaps someone could get something useful out of it (even though the participants doesn't seem very positive to resolving the issue)
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Nov 6, 2015 7:11 AM in response to Veroneseby A$X,Same issue for me with an old bt keyboard I had not used in months.
I also disconnected and removed it. Seems like it helped but early to tell.
There seemed to be an issue with screen brightness also. The times when my MBP froze, the screen sometimes would be significantly dimmer than it had been while I was using it.
I was not using auto dimmer control.
Also, it would usually take two or three hard restarts. The first one or two would result in a white screen and unresponsive mouse, keyboard, etc.
Fingers are crossed. Thanks Veronese.
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Nov 6, 2015 9:47 PM in response to weirdbeardmtby RokUAE,I took the plunge and spent 50EUR for a Vmware upgrade. It works now. Thanx for pointing out the problem.
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Nov 12, 2015 1:48 AM in response to Veroneseby asdlondon,I found I had similar "ghost" Bluetooth items and now that they have been removed the problem seems to have been resolved. Thanks for the tip.
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Nov 17, 2015 7:06 AM in response to zcolbsterby dnlopes,Lately I've been closing VMWare Fusion app before closing the lid, and since then the problem never appeared again.
Almost 2 months after the last frozen desktop.