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trying to download app but purchased page shows "waiting to install", grey button reads "pause"

I'm trying to download two apps: Collageit and Photo Collage Maker. Both are free and when I click "get" the installation becomes hung up. On the purchased page, both apps show "waiting to install" and the grey button reads "pause".

Posted on Oct 6, 2015 8:43 AM

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1 reply

Oct 6, 2015 9:14 AM in response to Brynniek

Go to Launchpad. Find the downloading apps (you may have multiple pages of apps to swipe through). Click and hold an icon until they start jiggling and an X appears in the upper left corner of the icon. Click the X to delete the downloads. Go to the Mac App Store Purchased pane and try again. Download one app at a time.


Late 2012 Mac mini, OS X El Capitan 10.11; Apple Watch, 38 mm silver AL, Watch OS 2; iPad Air 2 & iPhone 6+, iOS 9.0.2

trying to download app but purchased page shows "waiting to install", grey button reads "pause"

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