Can't import TIFF files from iPhone with Photos App

Question

Level 1

10 points

Can't import TIFF files from iPhone with Photos App

Hi there,

I use Camera+ to get .TIFF files which I can adjust on my computer with Photoshop Raw/Lightroom but since the El Capitan update Photos won't read those files.

No thumbnails just grey images and error messages when importing. (com.apple.ImageCaptureCore file error).
When I don't have any TIFF files in my library I can import them and iCloud doesn't seem to have any issue at all importing them.

I already changed my library, restarted both Mac and iPhone including deleting preferences. But to no avail.

Does anyone have a solution for this problem?

Phone is iPhone6S running on 9.0.2 and Mac is on 10.11 (Latest update)

iMac, OS X Mountain Lion (10.8.3), MacbookPro Retina

Posted on Oct 6, 2015 8:39 AM

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Answer 1

Nov 1, 2015 5:14 PM in response to DesmondG

Same thing with ProCamera. I have tried to import into a Yosemite machine and from my iPhone 6, but the problem persists. So I imagine it has something to do with iOS 9.

Apple?

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Answer 2

ZOMA11

Level 1

0 points

Dec 5, 2015 3:49 AM in response to DesmondG

Also with me the same problem. I use Enlight on iPhone 6s. I've tried to import my pictures from Photos (IOS 9.1) into the Photos on El Capitan.

Error Message: Unreadable files

The file names looks like this: xxxxxxx.iff

okay, where the "t" for tiff?

On my iPhone the file name is correct. (xxxxxxx.tiff).

Apple, what's wrong here?

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Answer 3

kahjot

Level 4

2,462 points

Dec 5, 2015 6:53 AM in response to ZOMA11

I use Photo Transfer App to transfer images between my computers and my iDevices.

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Answer 4

ZOMA11

Level 1

0 points

Dec 5, 2015 8:03 AM in response to kahjot

Thank you kahjot.

I have among the programs found an application "PhoneView" that I no longer knew that she was there. With this application, the transfer worked. (PNG, TIFF)

I think that Apple is a problem with the file size has.

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Answer 5

Dec 5, 2015 9:29 AM in response to DesmondG

TIFF is archival yes, but it is problematic on more than one front. Some webbrowser rendering engines won't display TIFF's either.

PNG is also lossless, and I find a better option across the board.

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Answer 6

aiwetir

Level 1

4 points

Jan 3, 2016 1:07 PM in response to leroydouglas

Also see this thread Image Capture freezes, iPhone disconnects

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