iPad Model A1337
64GB
iOS 5.1.1
I am blocked from accessing Safari. I have an FBI Warning stating that my mobile device has been blocked for safety reasons. If I pay a $500.00 fine I can regain access and avoid prosecution. How can I remove this "ransomeware" and regain access to Safari. Also is there away to block this from happening again.
Thank You !
iPad, iOS 5.1.1
Force Quit Safari and relaunch it while holding down the shift key.
Download and run the free version of Malwarebytes Anti-Malware for Mac,to remove any Adware or Malware that may have made it's way onto your Mac. If you are not comfortable with this (The App can be trashed immediately after use) then you can go with the manual but more difficult steps here.
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071
http://www.thesafemac.com/tech-support-scam-pop-ups/
Pete
Force Quit Safari and relaunch it while holding down the shift key.
Download and run the free version of Malwarebytes Anti-Malware for Mac,to remove any Adware or Malware that may have made it's way onto your Mac. If you are not comfortable with this (The App can be trashed immediately after use) then you can go with the manual but more difficult steps here.
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071
http://www.thesafemac.com/tech-support-scam-pop-ups/
Pete
For anyone else finding this discussion, it's fortunately impossible to follow advice to run "anti-malware" software on an iPad—which would be pointless even if you could run it, because the problem has nothing to do with malware.
<Edited by Host>
Linc Davis wrote:
For anyone else finding this discussion, it's fortunately impossible to follow bogus advice to run "anti-malware" software on an iPad—which would be pointless even if you could run it, because the problem has nothing to do with malware.
That would be an opinion Linc. Obviously the answer given solved the OP's issue. I do not know where you derive the idea that it protects against Malware, as that is the users responsibility to be more diligent with what they download and install, as the free version I recommended does not protect against Malware being installed, but simply identifies it and gets rid of it. We know you do not personally like programs such as etrecheck and Malwarebytes Anti-Malware for Mac but they have solved many an issue for posters here. As with this thread.
Just for anyone else finding this discussion. 😉
Cheers
Pete
petermac87 wrote:
Linc Davis wrote:
For anyone else finding this discussion, it's fortunately impossible to follow bogus advice to run "anti-malware" software on an iPad—which would be pointless even if you could run it, because the problem has nothing to do with malware.
That would be an opinion Linc. Obviously the answer given solved the OP's issue. I do not know where you derive the idea that it protects against Malware, as that is the users responsibility to be more diligent with what they download and install, as the free version I recommended does not protect against Malware being installed, but simply identifies it and gets rid of it. We know you do not personally like programs such as etrecheck and Malwarebytes Anti-Malware for Mac but they have solved many an issue for posters here. As with this thread.
Just for anyone else finding this discussion. 😉
Cheers
Pete
But none of them work on an iPad. And there's no way to launch Safari by holding a shift key on an iPad.
jolney wrote:
iPad Model A1337
64GB
iOS 5.1.1
I am blocked from accessing Safari. I have an FBI Warning stating that my mobile device has been blocked for safety reasons. If I pay a $500.00 fine I can regain access and avoid prosecution. How can I remove this "ransomeware" and regain access to Safari. Also is there away to block this from happening again.
Thank You !
The actual answer:
It is not ransomware on your phone. It is your browser being hijacked. You are probably best off not visiting sites where this happens; there's a good chance the sites have been hacked. To clear the problem (which may be only a temporary fix):
This should fix the immediate problem.
Lawrence Finch wrote:
But none of them work on an iPad. And there's no way to launch Safari by holding a shift key on an iPad.
Yes, but magically it solved the issue! 🙂
Happens when posts get placed in the wrong Forums and then get relocated.
pete
Read Phony "tech support" / "ransomware" popups and web pages for the solution to this common scam.
.
Ransomeware
