HT203300: If you can’t sync your Outlook contacts and calendars to your iPhone, iPad or iPod touch using iTunes for Windows

Learn about If you can’t sync your Outlook contacts and calendars to your iPhone, iPad or iPod touch using iTunes for Windows
Jess_10

Q: Device not recognized

I Have plugged my iPhone 6 in but it is not showing in iTunes. I have followed the steps on itunes support to go to device manager and see if Apple mobile device support is installed. I can see from the list that it isn't. Once I follow the steps to verify to see if it is installed, again I can't see that it is. I then try and follow the next steps 'If the apple mobile device driver is not listed'. I get to step 7 but Apple mobile device does not come up to select so I cannot go any further. Please help??

iPhone 6, iOS 9.0.2

Posted on Oct 6, 2015 12:50 PM