El Capitan killed DVD drive

Here is an interesting update. I spoke with Apple Care and they of course had no idea there was any problem, but the nice girl suggested I reinstall El Capitan just in case there was some corrupt part of the install. So, i downloaded a fresh version and reinstalled to find out there was not a single change to my issue. The scheduled call back from Apple Care with another guy, also had him baffled. I told him the Snow Leopard disc worked fine when I was reinstalling the OS after the hard drive replacement. The two different discs, actually, 3 discs I tried were all Microsoft related, Office for Mac 2011 and Windows 7 for installing on VMWare. Well, I decide to jam the Snow Leopard disc in for grins and shazam, it works! Then I grab a dvd movie, Catch Me if you Can and it works too! It turns out that El Capitan is apparently allergic to my Microsoft discs... go figure. So, now I am downloading versions that I need to install off of a USB flash drive...

So, it is apparently related to the El Capitan update, but seems only affected, at least in my case by MS software.

Good detective work. Maybe other users with MS software might have a similar issue. This suggests that a patch/update might be the best solution....

For what it's worth, my system is running well with El Capitan for the moment. After downloading MS Office for Mac 2011 and reinstalling with that version, no issues there. I spent a good bit of time on the phone with VMWare (outstanding support by the way) and was able to download and install a fresh version of Win 7 and then the nice lady helped me upgrade to Win 10 even though MS said my system wasn't compatible. It works perfectly at this point. I will know more as I continue to install some Win only programs I use for controlling my telescope and taking pictures.

Don't give up... persevere...

Similar issue here.

Took my mother-in-laws brand new MacBook Pro. I upgraded it to El Capitan. With the external SuperDrive, I inserted data DVD I burned on my own MBP (on Yosemite). It wasn't showing up. I decided to open Disk Utility to see if anything was being seen. It was! But for some reason, it didn't mount the disk. I selected the partition with the data on it. I clicked "Mount", and it was fine. But I had to do that manually. I tried again, and again needed to be manually mounted.

I've just recently upgraded my personal laptop, so I'll have to try this again on my system. Although, I'll have to look for a DVD I burned when it was on Yosemite.

OK, you're not going to like this. I borrowed an original Apple external DVD drive from a friend and tried it. It works flawlessly, which leads me to think that Apple intentionally locked out 3rd party DVD drives while making sure it's own work with El Capitan. Sorry guys - go out and buy an Apple DVD drive! After all, this is about marketing.

I have been able to install Microsoft Office 2011 from the DVD both on clean install of El Capitan as well as from an Upgrade of Yosemite to El Capitan. This works fine both with my external superdrive, the internal superdrive (MacBook Pro mid 2010) - and a 3rd party LG Slim drive. No DVD drive issues at all. None of the DVD drives appear in finder until a disk is inserted and is actually mounted. I tested this on my Late 2012 27" iMac, Late 2012 Mac Mini Server, Mid 2010 15" MacBook Pro, neighbor's Early 2013 13" MacBook Pro Retina.

~Scott

I get a quarterly CD with my company for home based training. I just tried it with the new version of OS X, my new hard drive, etc. It works fine and appears as normal in Finder. No real issues at the moment. Now, I haven't tried the MS dvd again...

OS X El Capitan 10.11, MacBook Pro 15 Late 2011

I inserted a DVD+RW that had two files on it. It came up in Finder. I erased the DVD and from that point

forward, I can not get to the DVD. Tried a new DVD, same thing. Disk Utility sees it but no operations allowed on it.

DVD can be read on a Window's system.

So sad Apple.

not having any issue with my 2010 MacPro or 2009 MacbookPro and either DVD burner. Works in all formats it supports and not had any incidents in with either.

Are you running some 3rd party tool, AV, Cleaning or otherwsie questionable software?

I'm having the same issue on my mid 2009 24" iMac with built-in SuperDrive. System profiler says I have no burning enabled drive on the computer and shows no DVD drive at all. If I open DVD player it sometimes errors out and says the system doesn't have a drive, or if it does open it doesn't recognize any disk I put in. When I slide a dvd into the slot it accepts it, try's to spin it a few times and just spits it out.

DVD is fine. Does not need service worked minutes before I upgraded to El Capitan.

I've done the cleaning and reset over and over and nothing.

DIsk utility also also doesn't see the drive.

I Went to the terminal and repaired permissions.

Nothing worked. No joy.

Help.

DMGK wrote:

...which leads me to think that Apple intentionally locked out 3rd party DVD drives while making sure it's own work with El Capitan. Sorry guys - go out and buy an Apple DVD drive! ...

Are you reading the same thread I am? None of the posters with the problem have said they have installed 3rd party internal optical drives.

There sure are a lot of people with the same coincidence.

I also reset the PRAM twice and the SMC, and reinstalled the operating system again, which for some reason had to be done after the second time reseting the PRAM.

I did find that there is a system preference for DVD/CD that needs to be adjusted. But it does not have enough choices. I was able to tell it to open photos for viewing an old DVD I burned with photos and Videos on it. So it recognized and played that.

But the internal drive will not recognize any commercial discs I put in there, even if I manually open the DVD player first.

As others have written, the discs spin for a while, and then get spit out.

Same problem Here. DVD not working after El Capitan upgrade.

I just noticed that CD works fine, but any DVD appears to be unredeable or blank after El Capitan Upgrade.

I am trying to downgrade to Yosemite again and I will post any update.

Did you try a movie dvd? Movie dvd's worked just fine for me, I only had problem with the Microsoft cd's that I tried. Even a work cd worked for me, a quarterly training cd.

Scott

Yes, I tried a Movie DVD as well and same problem.

At this point I can say that All DVDs are affected and all CDs are working.