Lee Dunkelberg

Q: El Capitan killed DVD drive

After updating to El Capitan on my mid 2010 iMac | 3.08 GHz Intel Core i3 | 16 GB memory 1067MHzDDR3, the computer: 

  1. has lost its built-in DVD drive.
  2. does not recognize the drive. Finder cannot "see" it
  3. Insert disc (which, yes, works find in other DVD drives) and it spins it around back and forth for awhile and then spits it out

This seems to be a fairly widespread problem.

iMac (21.5-inch Mid 2010), iOS 9.0.2, just updated (darn it)

Posted on Oct 6, 2015 12:38 PM

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Q: El Capitan killed DVD drive

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  • by chris2384723,

    chris2384723 chris2384723 Mar 4, 2016 3:24 AM in response to funcub
    Level 1 (0 points)
    Mar 4, 2016 3:24 AM in response to funcub

    Just wanted to say the csrutil disable solution also worked for me. mid 2011 macbook air with a coolead blu ray external drive

  • by brucejsp,

    brucejsp brucejsp Mar 17, 2016 12:43 AM in response to rkaufmann87
    Level 1 (16 points)
    Mar 17, 2016 12:43 AM in response to rkaufmann87

    Ah duh, the issue is widespread, and constant, and I'm getting so tired of dealing with this quarterly disappearance of my internal DVD drive on my early 2009 iMac.  It has been an issue for my machine for 4-5 years now.  Reset this, unplug that, reinstall - try that one with no drive - push D, push Option-D, blah blah blah. Oh to have my clamshell back again. I don't know why I'm so stubborn, I should just go buy an external DVD drive - goodness knows if I buy a new iMac I'm going to have to do that anyway, since Ma Apple has banished them internally.  Oh, and while I'm 'ranting", I'm down-grading my cloud storage, because iCloud's proprietary system doesn't allow me to back up my WordPress site to storage there, which, come to think of it, I wouldn't want, anyway, as I am just recovering from the hostage crisis that is iCloud Photos storage.  Maybe it's time to rethink this whole Apple cult/brand loyalty thing overall.  It was a fine affair but now it's over.

  • by Richard Reid1,

    Richard Reid1 Richard Reid1 Mar 17, 2016 8:38 AM in response to DMGK
    Level 1 (63 points)
    Mac OS X
    Mar 17, 2016 8:38 AM in response to DMGK

    I wanted to do this but found out that the external Apple SuperDrive is restricted to 2012 and later Macs and will not work with a mid 2011 iMac or earlier. Furthermore, the external SuperDrive will not work if there is an internal SuperDrive installed. I'll have to replace the drive at the cost of parts and labor since my AppleCare has run out.

  • by OC1,

    OC1 OC1 Mar 23, 2016 8:54 AM in response to DMGK
    Level 1 (0 points)
    Mar 23, 2016 8:54 AM in response to DMGK

    Mine is an internal drive on an iMac...also now unrecognized after El Capitan upgrade.

  • by Simon_MBP,

    Simon_MBP Simon_MBP Apr 1, 2016 3:13 PM in response to OC1
    Level 1 (4 points)
    Apr 1, 2016 3:13 PM in response to OC1

    My built in optical drive seemed to disappear when I installed el Capitan on my 2011 MBP 15" - I reset the SMC and found that the drive now appears, mounts and works OK once I have inserted a disc.  Prior to that there's no sign of it and "system report" still doesn't show the hardware... but when I insert a disc it mounts and suddenly the drive appears in diskutil.  Once I eject the disk the whole drive disappears again.

  • by colleenawms,

    colleenawms colleenawms Apr 11, 2016 12:27 PM in response to Ian_Digman
    Level 1 (4 points)
    Apr 11, 2016 12:27 PM in response to Ian_Digman

    Hi, I am by no means any sort of expert either, and I am not sure if you found way to resolve your problem yet...but I tried something that worked for me yesterday.

    I have a mid-2010 MBP and after a recent clean install of Yosemite I could not play DVD/CD on the internal drive---the same issue many others have complained of... I carefully tried some of the things listed on this thread, and nothing worked. Then I looked at another thread from 2014 where someone recommended the following advice which I am posting below. I did not do the SMC reset, however. I just shut down and with restart I held down the C key. the inserted DVD ejected few times but i kept reinserting it---At some point the DVD drive started working and the disc mounted.  Not sure if it is a permanent fix but it worked for me, too. Inserting an audio CD opens iTunes and works fine, as well.

    •  

      I had exactly this and I've just managed to get it working again. No promises, but here's what I did. I put a DVD in (if not already not already one there) and pushed it gently but as far as it would go (not forcing it, just pushing it past the opening using a bit of card) - it wouldn't grab it though but I left it sat there. I did the shutdown and did the SMC reset (power cord out for a couple of minutes) then restarted. Shutdown again and whilst starting up told the Mac to boot from the CD drive (holding C down on keyboard straight after turning on and kept it held during startup). The drive whirred a bit after about 10 seconds.  When it showed the start up progress bar and sounded like it was starting up from the hard disk, I took finger off the C key and moved to holding down the eject button on the keyboard. Finally after about 30 secs or so, the eject icon appeared on the screen and after a few more seconds the DVD popped out. Putting it back in it grabbed it happily and is reading it fine. Don't know if this will help you too - but just in case.

       

    •  

      MoJoRoLevel 1Level 1 
      Wow, don't understand why this worked but it made mine work.  In my case, my drive WOULD pull in the disc, but wouldn't mount; it would sometimes sound like it was spinning the disc slowly, then eject it after a minute.  I had to keep pushing it back in during the boot process when it would spit it out (holding C the whole time), but then my computer spun up the disc for real, and started up with the disc mounted.  Thanks for the tip!

       

  • by elove25,

    elove25 elove25 Apr 27, 2016 4:31 PM in response to Lee Dunkelberg
    Level 1 (4 points)
    Apr 27, 2016 4:31 PM in response to Lee Dunkelberg

    I had the same issue but went to youtube and found an answer that worked for me.

    https://www.youtube.com/watch?v=dMBLTeXKOV0

    click on the link and follow the directions. i copied what he said to type from his post at the bottom and pasted it to

    the terminal restarted and **** it worked.

  • by Lovedriving,

    Lovedriving Lovedriving Apr 29, 2016 3:44 PM in response to colleenawms
    Level 1 (4 points)
    Apr 29, 2016 3:44 PM in response to colleenawms

    Thanks so much. I just rebooted with the cd/dvd drive connected holding C on the keyboard and my drive is back to life!

  • by ksdiana,

    ksdiana ksdiana May 2, 2016 9:31 PM in response to colleenawms
    Level 1 (4 points)
    May 2, 2016 9:31 PM in response to colleenawms

    Shut down, restarted with C key held down, disc loaded after having just sat there and bounced instead of loading, all seems to work loading and ejecting now, happened after update to El Capitan.

  • by Robert Spofford,

    Robert Spofford Robert Spofford May 3, 2016 4:11 PM in response to ksdiana
    Level 1 (9 points)
    May 3, 2016 4:11 PM in response to ksdiana

    Just a oddball suggestion. I recently had a similar problem after a bunch of hardware upgrades to my Mac Pro. I had NOT changed the OS  (still running 10.8.5) but I started having this problem of the Mac not seeing my two internal Pioneer BluRay writers. Resetting the PRAM etc would solve it, but only for a short while, then those drives would vanish again

     

    Based on a post I found in some obscure forum, I tried un-checking "Put hard disks to sleep when possible" in the energy prefs panel.  Bingo! Problem solved.  It's been 3 weeks now and nothing has disappeared.  (Note that the problem was NOT hard disks vanishing, so I never would have thought to try it except that someone else said it worked for him.)

     

    Can't hurt to try.

  • by dkiang,

    dkiang dkiang May 4, 2016 1:41 PM in response to Lee Dunkelberg
    Level 1 (28 points)
    Mac OS X
    May 4, 2016 1:41 PM in response to Lee Dunkelberg

    Upgraded to OS 10.11 and aftermarket RW DVD device stopped reading Win disks (keeps spinning), and spotty with my older CD / DVD. It's hard to pin point exact causation, but the El Capt. has laundry list of bugs for my 2009 MacPro.

  • by Buffalotribe,

    Buffalotribe Buffalotribe May 15, 2016 6:42 AM in response to Lee Dunkelberg
    Level 1 (8 points)
    May 15, 2016 6:42 AM in response to Lee Dunkelberg

    Help! I have been using a samsung portable dvd writer se-218 flawlessly with my Mac mini for over a year. Last weel I updated to the new OS, and now it refuses to burn a disc. The disc just spins inside the drive. You hear it slow, stop,and start again over and over, and then ejecting it takes forever. I tried finding a site to update the driver or firmware, but they only had it for PC. Anyone able to suggest a solution? Thanks.

  • by JBMS01,

    JBMS01 JBMS01 May 18, 2016 4:40 PM in response to Robert Spofford
    Level 1 (4 points)
    Mac OS X
    May 18, 2016 4:40 PM in response to Robert Spofford

    Thank you Robert! This has worked for me - Brilliant tip resulting in a working player and a huge sigh of relief 

  • by cyranobob,

    cyranobob cyranobob May 22, 2016 8:30 PM in response to rkaufmann87
    Level 1 (4 points)
    May 22, 2016 8:30 PM in response to rkaufmann87

    this is now 2016. I have a 27" iMac with and external superdrive that I bought two years ago. I often burn audio CD's of my own music or voiceovers that I share with others 'cause not EVERYBODY wants an MP3 ya know. Every single CD I've tried to burn since upgrading to El Capitan has failed.

     

    I've read posts describing complicated ways to fix this while insisting that this is NOT a real problem.

     

    Well, if so, why are ANY steps required except for the usual ones that always worked so well?

  • by cyranobob,

    cyranobob cyranobob May 22, 2016 8:50 PM in response to Robert Spofford
    Level 1 (4 points)
    May 22, 2016 8:50 PM in response to Robert Spofford

    thanks, but tried it and STILL got FAIL when I tried to burn a CD.

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