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I'm trying to place an order through photos, but i get blocked with 'orders must be placed within your billing country'!

I'm trying to order a number of cards through photos but all i get when trying to place my order is, "orders must be shipped within your billing country"

I've checked my account and it is correct etc

Any help would be appreciated

Thanks

Doug

iMac, Mac OS X (10.7.2)

Posted on Oct 6, 2015 1:34 PM

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6 replies
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Oct 9, 2015 9:09 AM in response to Old Toad

Hi Old Toad

Thanks of that. Still didn't work. However, just by chance I added a new contact info for myself - same name, address etc and I was able to order cards using this ID.

Apple Care are due to ring back - it might be affecting others but at least I can order again via photos

Thanks

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Oct 5, 2016 1:33 PM in response to cravenpark

For info, it's now a year later 5th Oct 2016 and I've had to use this workaround to order a photo book in the UK through photos.

Adding a new 'me' in contacts with identical info picked up the shipping address as 'United Kingdom' and allowed me to proceed.

Hope this gets fixed soon.

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Nov 19, 2016 4:21 AM in response to badjohnmonday

Thanks ! Had the same issue, shipping, billing and credit card address all at the same location, same country ! Did not work. I created a new me. It works.

Seriously Apple you should think people have several addresses, credit card and move around the globe..we are in 2016 and you cannot restrict so much, particularly for printing our OWN photos.

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I'm trying to place an order through photos, but i get blocked with 'orders must be placed within your billing country'!

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