HT201232: Contact Apple for support and service
Learn about Contact Apple for support and service
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Helpful answers
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Oct 6, 2015 11:26 PM in response to saeed tagby LaPastenague,★HelpfulYou need to tell us a bit more to help you..
What model Mac? What airport? What are you doing transfer wise.. Mac to iOS or Mac to Mac??
This is a good article.
http://www.makeuseof.com/tag/airdrop-not-working-troubleshoot-file-transfer-woes /
There are lots of hidden problems in this half-baked technology..
Same iCloud accounts.. uppercase id.. loads of stupid stuff that any decent bug fixer would have handled long ago.
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Oct 6, 2015 11:56 PM in response to LaPastenagueby saeed tag,I Want some transfer iphone to mac , my mac book air drop not Disown any , I do not know why? when ascended AirDrop, nothing happens,like trun of , even to send or take, I tried to iphone to macbook and ipad to macbook ,but dosent work . But i can sent or take between iphone and ipad .
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Oct 7, 2015 12:03 AM in response to saeed tagby saeed tag,MY mac book model is macbook air and i was looking for the path that you use Apple's website said for Air Drop for send or take
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Oct 24, 2015 9:01 PM in response to saeed tagby myjovian,I've been chatting with the Senior Advisors for hours yesterday and today. We've been trying everything to solve this problem of mine. My Airdrop of my MBA cannot be searched by other iOS devices. However, other iOS devices are doing the jobs just fine. Therefore, we know something is wrong with the MBA 2013.
We've tried resetting NVRAM, SMC, wireless network, reinstall the OS X, change a different router, setting up a test account, and other things too.
However, none of above worked for me.
At the end, he asked me what kind of third party apps I have, and i gave him a list of the app i have. (I was really hopeless at that time and thought that it was not the problem for sure, however, we have already tried everything, why not one more)
Out of so many apps, he asked me to delete "Dr Cleaner, Memory Clean, and the unarchiver", I did not want to troubleshoot anymore, so i just deleted those and restarted the MBA.
You know what!? IT WORKS! WOW!!
Hope this helps other people like me having trouble with the AirDrop.
Good Luck!
Cy
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Oct 24, 2015 10:27 PM in response to myjovianby LaPastenague,Thanks for telling us your experience.
delete "Dr Cleaner, Memory Clean, and the unarchiver"
When you reinstalled the OS.. all of those rubbish apps should have not been there.
Never load anything that offers to download itself to your computer for free.. it is spamware.. total rubbish.
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Oct 25, 2015 12:29 AM in response to LaPastenagueby myjovian,I Reinstalled in from the recovery mode, so all my apps and data would still be there. this is to check and replace the broken files.
Clean erase and reinstall would be a pain. Therefore, i dont wanna do unless i really have to.
Cheers