MacBook Pro not shutting down and very slow
MacBook has stopped shutting down. To turn it off, I now have to force shut down by holding the power button. Similarly, it has become very laggy.
Any ideas about what to do?
Thanks in advance.
EtreCheck version: 2.5.3 (206)
Report generated 10/7/15, 12:18 AM
Hardware Information:
MacBook Pro (Retina, 15-inch, Late 2013)
[Click for Technical Specifications]
MacBook Pro - model: MacBookPro11,3
1 2.6 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 558 - SN = D863417Y2YKF9CP8S
Video Information:
Intel Iris Pro
NVIDIA GeForce GT 750M - VRAM: 2048 MB
Color LCD 2880 x 1800
System Software:
OS X Yosemite 10.10.3 (14D136) - Time since boot: about 8 hours
Disk Information:
APPLE SSD SM1024F disk0 : (1 TB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 999.32 GB (166.33 GB free)
Core Storage: disk0s2 999.70 GB Online
USB Information:
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
/Applications/LaCie Desktop Manager.app
[not loaded] com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) [Click for support]
[not loaded] com.jmicron.driver.jmPeripheralDevice (2.0.4) [Click for support]
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) [Click for support]
[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) [Click for support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 23046.917896) [Click for support]
[not loaded] com.parallels.kext.hypervisor (9.0 23046.917896) [Click for support]
[not loaded] com.parallels.kext.netbridge (9.0 23046.917896) [Click for support]
[not loaded] com.parallels.kext.usbconnect (9.0 23046.917896) [Click for support]
[not loaded] com.parallels.kext.vnic (9.0 23046.917896) [Click for support]
/Applications/Tunnelblick.app
[not loaded] net.tunnelblick.tap (1.0) [Click for support]
[loaded] net.tunnelblick.tun (1.0) [Click for support]
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
/Library/Extensions
[not loaded] com.mbbecm.driver.MBBDataCardEcmDriver (5.00.00 - SDK 10.8) [Click for support]
/Library/Extensions/MBBDataCardECMDriver_10_9.kext/Contents/PlugIns
[not loaded] com.mbbApp.driver.MBBAppUSBCDCECMControl (4.2.1b5 - SDK 10.8) [Click for support]
[not loaded] com.mbbApp.driver.MBBAppUSBCDCECMData (4.2.1b6 - SDK 10.8) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
[not loaded] com.avira.kext.FileAccessControl (1.0.0d1 - SDK 10.9) [Click for support]
[loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) [Click for support]
[not loaded] com.nike.sportwatch (1.0.0) [Click for support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Click for support]
[loaded] net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Click for support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Click for support]
System Launch Daemons: (What does this mean?)
[running] com.seagate.TBDecorator.plist [Click for support]
Launch Agents: (What does this mean?)
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.avast.secureline.update-agent.plist [Click for support]
[loaded] com.avast.secureline.userinit.plist [Click for support]
[running] com.avast.update-agent.plist [Click for support]
[loaded] com.avast.userinit.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.intego.backupassistant.agent.plist [Click for support]
[loaded] com.logmein.logmeingui.plist [Click for support]
[loaded] com.logmein.logmeinguiagent.plist [Click for support]
[loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[running] com.nike.nikeplusconnect.plist [Click for support]
[running] com.teamviewer.teamviewer.plist [Click for support]
[running] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.avast.init.plist [Click for support]
[loaded] com.avast.secureline.init.plist [Click for support]
[loaded] com.avast.secureline.uninstall.plist [Click for support]
[loaded] com.avast.secureline.update.plist [Click for support]
[loaded] com.avast.uninstall.plist [Click for support]
[loaded] com.avast.update.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.huawei.mbbservice.plist [Click for support]
[running] com.intego.BackupAssistant.daemon.plist [Click for support]
[loaded] com.logmein.logmeinblanker.plist [Click for support]
[loaded] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[running] com.teamviewer.teamviewer_service.plist [Click for support]
[loaded] net.cloudpath.HelperTool2.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.avast.home.userinit.plist [Click for support]
[loaded] com.avast.secureline.home.userinit.plist [Click for support]
[running] com.pia.pia_manager.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive Application (/Applications/Google Drive.app)
Skype Application (/Applications/Skype.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Dropbox Application (/Applications/Dropbox.app)
Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Spotify Application Hidden (/Applications/Spotify.app)
Other Apps: (What does this mean?)
[running] com.apple.iChat.50868 - Invalid signature!
[running] com.apple.xpc.launchd.oneshot.0x10000003.Spotify
[running] com.apple.xpc.launchd.oneshot.0x1000000c.AdobeReader
[running] com.apple.xpc.launchd.oneshot.0x1000000e.EtreCheck
[loaded] com.avast.account
[loaded] com.avast.crashreport
[running] com.avast.daemon
[running] com.avast.fileshield
[running] com.avast.helper
[running] com.avast.proxy
[running] com.avast.secureline.41212
[loaded] com.avast.secureline.app
[loaded] com.avast.secureline.burger
[running] com.avast.service
[loaded] com.fiplab.MailTabHelper
[running] com.fitbit.GalileoMenubar.90628
[running] com.getdropbox.dropbox.43768
[running] com.google.GoogleDrive.46324
[running] com.google.android.mtpagent.91196
[running] com.microsoft.Word.53140
[running] com.microsoft.autoupdate.fba.118744
[running] com.skype.skype.89492
[loaded] com.spotify.client.64500
Internet Plug-ins: (What does this mean?)
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8
Unity Web Player: Version: UnityPlayer version 4.6.3f1 - SDK 10.6
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.12 - SDK 10.6
FlashPlayer-10.6: Version: 19.0.0.185 - SDK 10.6
LogMeIn: Version: 1.0.961 - SDK 10.7
Silverlight: Version: 5.1.20913.0 - SDK 10.6
Flash Player: Version: 19.0.0.185 - SDK 10.6
LogMeInSafari32: Version: 1.0.961 - SDK 10.7
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.12 - SDK 10.6
SharePointBrowserPlugin: Version: 14.0.0
JavaAppletPlugin: Version: Java 7 Update 65
Safari Extensions:
Avast Online Security
Chat Undetected
Quidco Cashback Reminder
Evernote Web Clipper
Open in Internet Explorer
3rd Party Preference Panes:
Flash Player
FUSE for OS X (OSXFUSE)
Paragon NTFS for Mac ® OS X
Time Machine:
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.32 GB Disk used: 833.00 GB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 999.32 GB X 3)
Top Processes by CPU:
23% com.apple.WebKit.WebContent(9)
9% sysmond
6% Activity Monitor
5% recentsd
4% WindowServer
Top Processes by Memory:
1.49 GB com.apple.WebKit.WebContent(9)
1.24 GB kernel_task
1.18 GB Finder
655 MB Safari
492 MB Spotify Helper(2)
Virtual Memory Information:
1.54 GB Free RAM
14.00 GB Used RAM (4.70 GB Cached)
27 MB Swap Used
Diagnostics Information:
Oct 6, 2015, 08:50:27 PM /Library/Logs/DiagnosticReports/Skype_2015-10-06-205027_[redacted].hang
Oct 6, 2015, 04:14:43 PM Self test - passed
Oct 5, 2015, 12:04:56 AM /Library/Logs/DiagnosticReports/cgpdftops_2015-10-05-000456_[redacted].crash
MacBook Pro (Retina, 15-inch, Late 2013), OS X Yosemite (10.10.3)