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Feb 12, 2016 3:26 PM in response to cissyfromtxby wjohnson925,Is there any known solution to this? It's a huge problem for my workflow.
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Feb 12, 2016 3:35 PM in response to wjohnson925by RAmeeti0,There is no fix yet. The workarounds are to either use the Read button in the toolbar to manually set it to be read, or to open the Preview section at the bottom of the window. If the Preview section is displayed, the message will get marked as read.
I have worked several hours and it is on the list of things to be fixed as Engineering is aware of it.
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Oct 17, 2016 1:44 PM in response to RAmeeti0by TechConcierge,I have found that the only way to resolve this as of now is to go into Mail > Preferences > View > Switch to Classic Layout. I am working on a final resolution without having to recreate the profile and will report back.
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Oct 24, 2016 8:04 AM in response to RAmeeti0by sabecker,Unchecking "View by Conversation" under the View menu seemed to fix this.
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