HT206886: How to get macOS Sierra

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christinel1924

Q: the apple store does not recognize my device

Hello,

 

I would really appreciate anyone with a solution to this issue. The Apple Store recognizes my id and password when I sign into Manage My Id but when I try to download anything from the Apple Store, I get the message that it does not recognize my device. What should I do to resolve this issue?

 

MacBook Air (mid 2009), OS X 10.6.8

 

Thank you.

MacBook Air, Mac OS X (10.6.8)

Posted on Oct 6, 2015 9:34 PM