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i am now using windows 10 and my itunes will not recognize my iphone or ipad

I recently upgraded to windows 10

when I connect my iPhone or ipad, it does not recognize it

iPhone 6 Plus, Windows 10

Posted on Oct 7, 2015 2:28 AM

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Posted on Oct 7, 2015 2:30 AM

any suggetions

I followed all the recommendations - my iOS is up to date, cable is ok. went to the apple store and they said my phone was recognized on their apple computer so it is a windows problem and they can't help

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i am now using windows 10 and my itunes will not recognize my iphone or ipad

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