iphone 6 plus update 9.0.2

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Level 1

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iphone 6 plus update 9.0.2

hi i am using iphone 6 plus with ios 9.0.1 and i am trying to update my phone with the new ios version ios9.0.2 but i am having troubles with it as it is showing unable to check for update an error occurred while checking for software update

showing unable to check for update

iPhone 6 Plus, iOS 9.0.2, problem while updating

Posted on Oct 7, 2015 3:23 AM

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Answer 1

srm7505

Level 1

9 points

Oct 7, 2015 4:18 AM in response to cjthakur

it seems that you are using slow internet connection (from the snapshot it showed as "E"), try to connect with wifi or 3g or LTE

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Answer 2

cjthakur Author

Level 1

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Oct 7, 2015 6:07 AM in response to cjthakur

i have tried using wifi also but result is still the same

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Answer 3

cjthakur Author

Level 1

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Oct 7, 2015 6:08 AM in response to srm7505

i have tried using wifi also but result is still same

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Answer 4

KiltedTim

Level 10

195,123 points

Oct 7, 2015 6:10 AM in response to cjthakur

Connect to a WiFi network and try again. So far as I know, you can not download updates over cellular data, and certainly not on an Edge network.

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Answer 5

D.Cohen

Level 6

8,588 points

Oct 7, 2015 6:12 AM in response to cjthakur

Hi! Try to restart/reset your device. This won't delete your data stored on this device. After that, try searching for updates once again. Use the Wi-Fi network.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559

As a final step, try the DFU mode. This will install the latest iOS version on your device. Note you will lose the data stored on the device, so don't forget to make a backup first.

Connect your device to your computer using a USB cable.
Turn off the device.
Press and hold the Power button for 3 seconds
Press the Home button while holding the Power button and hold both for 10 seconds.
Release the Power button, but KEEP HOLDING the Home button.
After about 15 seconds, iTunes will tell you it has detected a device in Recovery Mode.
Restore your device

More info here: https://www.theiphonewiki.com/wiki/DFU_Mode

If these steps don't work, contact Apple and ask for help.

https://www.apple.com/support/iphone/contact/

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