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My Pad Air2 the screen is black but siri is on

My Pad Air2 the screen is black but siri is on , I pressed and hold both the home and power buttons but the apple logo never showed and the Pad screen is still black

iPad 2, iOS 9.0.1, null

Posted on Oct 7, 2015 3:56 AM

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3 replies

Oct 7, 2015 3:59 AM in response to Jrwehus

Does your iPad gives you nay sign of life?

Turn your device off and then force it to start. To do this, press Sleep/Wake and Home buttons and hold them for at least 10 seconds.

If this does not help, take a look these Apple Support articles:

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.


As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.

More info here: https://support.apple.com/en-us/HT201263

If these steps don't work, contact Apple and ask for help.

https://www.apple.com/support/iphone/contact/

My Pad Air2 the screen is black but siri is on

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