Crotonmark

Q: smart mailbox problem with El Capitan

this is a weird one to me

I have three mailboxes - two Gmail and one iCloud

My Smart Mailbox is set to show me unread in one of the Gmail accounts

When I edit the mailbox the criterion is defaulting to the iCloud account - EVEN if I reset it to use the Gmail account

the critierion selection won't stick when I click ok

 

any suggestions?

I have rebuilt the Gmail account

I can select the second Gmail account - just not the one I want to select

 

I have rebooted the iMac

 

TIA

 

Mark

iMac, OS X El Capitan (10.11)

Posted on Oct 7, 2015 4:16 AM

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Q: smart mailbox problem with El Capitan

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  • by Crotonmark,

    Crotonmark Crotonmark Oct 9, 2015 3:06 AM in response to Linc Davis
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    Oct 9, 2015 3:06 AM in response to Linc Davis

    thanks again

    no change in the weird behavior

  • by Linc Davis,

    Linc Davis Linc Davis Oct 9, 2015 8:33 AM in response to Crotonmark
    Level 10 (208,037 points)
    Applications
    Oct 9, 2015 8:33 AM in response to Crotonmark

    You say you have two Gmail accounts. Do you have the same problem with both of them?

  • by Crotonmark,

    Crotonmark Crotonmark Oct 9, 2015 8:55 AM in response to Linc Davis
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    Oct 9, 2015 8:55 AM in response to Linc Davis

    NO. weirdly only one

  • by Linc Davis,

    Linc Davis Linc Davis Oct 9, 2015 9:12 AM in response to Crotonmark
    Level 10 (208,037 points)
    Applications
    Oct 9, 2015 9:12 AM in response to Crotonmark

    Please delete the problem account in the Internet Accounts preference pane, then recreate it with the same settings. Quit and relaunch Mail. Test.

  • by Crotonmark,

    Crotonmark Crotonmark Oct 13, 2015 5:18 PM in response to Linc Davis
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    Oct 13, 2015 5:18 PM in response to Linc Davis

    Mr. Davis

    Still no change

  • by darnelud,

    darnelud darnelud Nov 17, 2015 10:44 AM in response to Crotonmark
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    Nov 17, 2015 10:44 AM in response to Crotonmark

    Oddly enough, I am also having a problem with one of my smart mailboxes. I have one iCloud mail account, and three GMail accounts. I have smart mailboxes for each GMail account to display only today's mail. Each of the smart mailboxes use the following filters (messages must match all conditions) for each account:

     

    1. Date received | is today

    2. Message is in mailbox | <name of mailbox> (All Mail)

     

    If I set the 2nd condition so that it names the very first GMail account I added to Mail, then click OK, the mailbox name reverts back to "No mailbox selected". Again, this only happens with the very first mail account I set up in Mail. The other two GMail smart mailboxes work as expected.

     

    I've tried deleting and recreating all mail accounts, and some of Linc's suggestions, but nothing has worked.

     

    EDIT

     

    If I untick "Enable this account" for my iCloud account in Mail preferences then all of my smart mailboxes work as expected.

  • by nyc architect,

    nyc architect nyc architect Nov 22, 2015 8:08 PM in response to darnelud
    Level 1 (5 points)
    Nov 22, 2015 8:08 PM in response to darnelud

    EDIT

     

    If I untick "Enable this account" for my iCloud account in Mail preferences then all of my smart mailboxes work as expected.

     

    That works for me too! Not an ideal solution, but a good enough workaround for now (especially since I really don't use iCloud email).

     

    In fact, when I disabled iCloud, all of my smart mailboxes corrected - either instantly or once I selected them. In other words, I didn't have to re-edit their settings to correctly select the Gmail mailbox... they just kind of reset automatically.

     

    As an aside - I'm following a few threads on this same issue. In this one, user "jkroening" had multiple Gmail accounts, but also only issues with one of them. He suggested it was due to it being the same email associated with his iCloud account. That strikes me as a red herring, but maybe not. I have only one Gmail account, so cannot confirm, but it is the email associated with my iCloud account.

     

    In any case, thanks for the tip on disabling iCloud. This has been driving me nuts!

  • by edandkitty,

    edandkitty edandkitty Jan 29, 2016 7:45 AM in response to nyc architect
    Level 1 (0 points)
    Jan 29, 2016 7:45 AM in response to nyc architect

    Had the exact same problem.  The Gmail account I use for iCloud login wouldn't stay selected in Smart Mailboxes (folders I selected from that account would be removed if I closed the Edit Smart Mailbox dialog and reopened).  No messages would be selected from the folders I selected.

     

    As soon as I deselected iCloud as an email source, Smart Mailboxes started working properly.

     

    This problem DID NOT affect the Gmail account that had a different name than my iCloud account.

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