HT203031: Where do I find my Case or Repair ID?
Learn about Where do I find my Case or Repair ID?
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Oct 7, 2015 12:54 PM in response to Carlos da costaby Jason L,Hey Carlos,
Welcome to Apple Support Communties.
If I understand correctly, you can't remember the passcode to unlock your iPad which may now be disabled. The article below provides a lot of great information about the passcode feature and it should help resolve the issue.
Ciao.
