visual voicemail not working

samanbabah wrote:

Visual Voicemail is not working on my iPhone 6s! I have to manually check my voicemails by pressing and holding on number 1 on the dialer screen. does anyone else have this issue? I have tried resetting network in the setting, after the phone boots up, I get all my previous visual voicemails but that's it! I still can't get any new visual voicemails. I also tries changing my voicemail pin but still no luck. this is really annoying.

Please contact your cell phone provider and let them know how annoying it is that you can't use their feature Visual Voicemail.

This has nothing to do with Apple, base on your description you need to call your provider and be provisioned again to use Visual Voicemail.

Am I sure about what? That Visual Voicemail is a carrier feature and not an Apple feature? If so I stand by that 100%.

Do yourself a favor and contact your cell phone provider to resolve the issue. Your 5S works because your phone is set up for visual voicemail through your phone carrier and now that you have a new phone 6 it isn't registered in their system.