Billed for Apple Music during trial period.

Question

Level 1

64 points

Billed for Apple Music during trial period.

1. Billed for Apple Music October 2 2015 during trial period and my Apple Music subscription starts November 2 2015. How do I get a credit to apply to future monthly bill?

2. ITunes Match subscription is shown in Account Info--> Settings-->Subscriptions. Will Apple Music subscription be listed in this section?

Sunsetdude

iMac, OS X Yosemite (10.10.1), 2.8 core 2 duo, 500 GB SATA , 4 GB

Posted on Oct 7, 2015 9:39 AM

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Answer 1

norm123

Community Specialist

Oct 7, 2015 2:59 PM in response to Sunsetdude

Hey Sunsetdude,
I understand that you have received a charge for Apple Music. I know that it can be frustrating especially if your trial has not ended yet. To best solve this, you will want to use the Report a Problem webpage to start your billing inquiry.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store
https://support.apple.com/en-us/HT204084
Have a good day.

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