Hi,

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rockman62 Author

Level 1

0 points

Hi,

I am attempting to connect my IPod Touch, version 1.1.5(4B1) to ITunes.

I get this error

ITunes cannot connect to IPod Touch.

An unknown error occurred (0xe8000003).

Any ideas on how to resolve this please.

Thank you.

iPod touch, iOS 1.x

Posted on Oct 7, 2015 10:16 AM

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Answer 1

Best reply

lllaass

Level 10

210,411 points

Oct 7, 2015 10:41 AM in response to rockman62

iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support

You can also update the iOS version if yoo want

To update

The Settings>General>Software Update comes with iOS 5 and later.

Connect the iPod to your computer and update via iTunes as far as your iPod model allows

iOS: How to update your iPhone, iPad, or iPod touch

A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via

Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage

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Answer 2

rockman62 Author

Level 1

0 points

Oct 7, 2015 10:45 AM in response to lllaass

Hi lllaass,

Thank you for your response.

I have tried all of the above and have re-synced the IPod touch.

I now get the error Invalid response from the device.

As for updating my O.S

the Software Update tab is not available on my model, MA 623LL.

Thank you,

Rockman62.

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Answer 3

lllaass

Level 10

210,411 points

Oct 8, 2015 5:14 AM in response to rockman62

An invalid response was received from the device?

How do I resolve: iTunes could not connect to the iPad because an invalid response was received from the device.

I think you first have to resolve the invalid error. Yo might have to purchase the 3.1.3 update too.

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Answer 4

rockman62 Author

Level 1

0 points

Oct 8, 2015 5:16 AM in response to lllaass

Hi lllaass,

Once again thank you for your help.

I still cannot resolve the connection issue. I will try a new usb cable this may help.

Thank you.

rockman62.

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