tjlarsen3
Level 1 (0 points)

Q: Apple Music issues

My family shares an apple id. We have the individual Apple Music plan. we used to be able to stream apple music on multiple devices at once but now we receive a message "Looks like you are listening on another device." What has changed?

iPhone 6, iOS 9.0.2

Posted on Oct 7, 2015 11:11 AM

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tjlarsen3

Q: Apple Music issues

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  • by alex_h1,

    alex_h1 alex_h1 Oct 7, 2015 2:24 PM in response to tjlarsen3
    Community Specialists
    Oct 7, 2015 2:24 PM in response to tjlarsen3

    Howdy tjlarsen3,

     

    Thanks for using the Apple Support Communities.

     

     

     

    I see that you're sharing an Apple ID and you're getting a message that you're listening to Apple Music on another device.  This is to be expected as it's not recommended that you share an Apple ID.  In order to listen to Apple Music on multiple devices, you will need to set up Family Sharing with each family member's own Apple ID, and then change your Apple Music membership from Individual to a Family.

     

     

     

    Set up Family Sharing - Apple Support

     

     

     

    What you can't share

    • Individual Apple Music memberships and other subscriptions, such as magazines and newspapers.

     

    What types of content can I share with Family Sharing? - Apple Support

     

     

     

    With a Family membership to Apple Music, families of up to six people can enjoy all of the benefits of Apple Music, each with their own library. If you joined Apple Music as an Individual member, you can change to a Family membership at any time. You can also switch back to an Individual membership if you choose.

    To use a Family membership to Apple Music, you must set up Family Sharing on your iOS device or Mac.

     

    Manage your Apple Music membership - Apple Support

     

     

     

    Cheers.