Using iPhone 6s and iOS 9.0.2 (restored from a 5s).
Safari freezes when opening tab in background. After force quitting and relaunching the app i can switch to the tab.
Happens several times a day with different websites.
Does anyone else have this problem?
iPhone 6s, iOS 9.0.2
My brand new unlocked, purchased from an Apple retail store just 2 weeks ago, iPhone 6S Plus 128GB in Space Grey with the Samsung CPU (#CPUGATE ?) has this very persistent issue. I have opened a case with Apple Support and was directed to an Apple store. I was able to demonstrate the issue to an Apple Genius within 2 minutes and the Apple Genius said they would submit this issue to Engineering. We ran a diagnostic after Safari stopped responding to gestures and touch.
This is what I learned about the issue effecting the iPhone 6S Plus 128GB:
Devices Tested:
Persistence:
This issue occurs even after wiping the iPhone, reinstalling the IOS from iTunes, setting up the iPhone as new, not restoring from a backup, and not signing in to iCloud or iMessage/Facetime/keychain/etc.
Observations:
Normally when opening a new background tab an animation runs showing an icon bouncing up mid-screen-hight and going into the "View Tabs" square (the first button on the right side of the screen); however, when this issue occurs the animation changes so that the icon does not bounce but the icon goes all the way up and to the left of the screen. Once this happens Safari will stop responding to gestures and touch.
Safari does not seem to crash, stop responding, or use a lot of CPU (load) when the issue occurs; however, Safari stops responding to gestures and touch. One can change from portrait to landscape just fine. One can change to other applications using the Home button.
The issue doesn't seem to be load or memory-useage related as the issue can occur with many tabs open (40+) or only a few tabs (3); with many apps open (15) or only Safari (1). The most annoying is when I open two tabs, have no other apps open, when Safari stops responding to gestures and touch.
Safari seems to close normally.
Steps to Reproduce:
Perform the above steps 4 ~ 6 few times and the issue will occur; Safari may seem to work just fine here and there but out of nowhere Safari stops responding to gestures and touch. This happens 5 ~ 8 times when I'm searching for some information on something new or interesting.
Not Tested:
I have not tried using the default "open links in the foreground" setting as Safari to not useful to me when used this way. Nor was this tried without Private mode enabled, or in the landscape orientation.
My brand new unlocked, purchased from an Apple retail store just 2 weeks ago, iPhone 6S Plus 128GB in Space Grey with the Samsung CPU (#CPUGATE ?) has this very persistent issue. I have opened a case with Apple Support and was directed to an Apple store. I was able to demonstrate the issue to an Apple Genius within 2 minutes and the Apple Genius said they would submit this issue to Engineering. We ran a diagnostic after Safari stopped responding to gestures and touch.
This is what I learned about the issue effecting the iPhone 6S Plus 128GB:
Devices Tested:
Persistence:
This issue occurs even after wiping the iPhone, reinstalling the IOS from iTunes, setting up the iPhone as new, not restoring from a backup, and not signing in to iCloud or iMessage/Facetime/keychain/etc.
Observations:
Normally when opening a new background tab an animation runs showing an icon bouncing up mid-screen-hight and going into the "View Tabs" square (the first button on the right side of the screen); however, when this issue occurs the animation changes so that the icon does not bounce but the icon goes all the way up and to the left of the screen. Once this happens Safari will stop responding to gestures and touch.
Safari does not seem to crash, stop responding, or use a lot of CPU (load) when the issue occurs; however, Safari stops responding to gestures and touch. One can change from portrait to landscape just fine. One can change to other applications using the Home button.
The issue doesn't seem to be load or memory-useage related as the issue can occur with many tabs open (40+) or only a few tabs (3); with many apps open (15) or only Safari (1). The most annoying is when I open two tabs, have no other apps open, when Safari stops responding to gestures and touch.
Safari seems to close normally.
Steps to Reproduce:
Perform the above steps 4 ~ 6 few times and the issue will occur; Safari may seem to work just fine here and there but out of nowhere Safari stops responding to gestures and touch. This happens 5 ~ 8 times when I'm searching for some information on something new or interesting.
Not Tested:
I have not tried using the default "open links in the foreground" setting as Safari to not useful to me when used this way. Nor was this tried without Private mode enabled, or in the landscape orientation.
Ive had the same problem since upgrading to iOS 9. Just upgraded to 9.2 last night and still have the same issue. Has anyone been able to fix it?
I've also had the identical problem on a 6S Plus 64GB device that was setup as a new device. On every version of iOS 9. I have Safari set to open links in background. Very annoying issue. Doesn't happen in Chrome app on iOS.
Had this issue since 9.0.
Reported it it to Apple 4 times.
Workaround is to browse in landscape mode and open tabs in background.
Drives me crazy.
I have this issue for the last 3 days. My device is iPhone 6S Plus 64GB iOS 9.2.
Please fix it as soon as possible.
Thx
iphone 6 64gb. iOs 9.3 beta
Same issue as described before. Safari randomly freezes when opening tabs in the background. I will try the landscape "trick"
I'm experiencing the same issue, quite annoying... 😟
iPhone 6 Plus 64GB 9.2.1
As discussed, this issue doesn't occur when opening tabs in landscape mode. However, I have identified that the issue will ALWAYS occur for me when opening a link in a new portrait tab (pressing the + button) AFTER Safari has been in landscape. So, something like putting safari in landscape mode, opening new tab (+ sign) then turning to portrait mode and opening a tab will always freeze the phone. Watching videos in full screen mode probably contributes to this issue as well but I have not yet tested it. Please confirm if this causes your issue as well. It's annoying and effectively ruins the benefits of 2 gbs of RAM. Running iPhone 6s 64 gb (Samsung processor). Updated to current 9.3 beta build but has occured for me at least since iOS 9.0
You are absolutely right! I am able to replicate by using the same procedure. Have you been experiencing the same issue with the latest beta?
This is happening to me as well. I'm going to file a bug report. I will update this post with the results of that. Hopefully, it's been fixed in 9.3. Maybe someone who has used 9.3 a lot can let us know if they have/have not experienced it with that release.
Unfortunately not fixed in 9.3.
I have submitted a bug report (ID = 25339241). I will post any resolution to that report here.
Same issue here! Still no updates?
I Have iPhone 6s and iOS 9.3 still the problem persists.
iOS 9.3 6s 128Gb Space gray
Same annoying problem
Safari freezes when opening tab in background
