New Window Closes on own

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Level 1

19 points

New Window Closes on own

Okay so even I recognize that this is strange but it keeps happening. Safari 9 is open, I have windows open, minimized or just up on my screen and I make a new window (command N). I type in the website address, it starts loading, then it just closes. I'm not touching the computer or anything. The first few times I thought I was going nuts because I usually typed it in, then looked away, then looked back it was just gone. I have no idea what or why it is doing this. It has been going on for awhile, I believe even before I update to 9 because I remember thinking maybe it would be fixed with the update. I am still running Yosemite. I am on a MacBook Pro I haven't noticed anything on my iMac. Any suggestions would be great. I'm sure I am forgetting something.

MacBook Pro (15-inch Mid 2012), OS X Yosemite (10.10.5)

Posted on Oct 7, 2015 5:40 PM

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Answer 1

Eric Root

Level 10

684,039 points

Oct 8, 2015 6:52 AM in response to butter_50

Try a restart.

Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

Isolating an issue by using another user account

If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

Safe Mode - About

Safe Mode - Yosemite

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