cannot find family sharing purchases

Since upgrading to El Capitan several days ago I have been unable to see the purchases on family sharing. These purchases are available on the devices of other members of my family (who have not ungraded to El Capitan). But not to me! 😟

MacBook Pro (13-inch Late 2011)

Posted on Oct 7, 2015 9:33 PM

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1 reply

Oct 8, 2015 6:47 AM in response to normanfromalexandria

HI Norman,


I see that you're trying to access family member purchases from Family Sharing on your Mac. I'm not sure if you're trying to do this in iTunes or in the App Store, so directions for accessing both of them are below.


  1. Open the iTunes, iBooks, or Mac App Store and go to the Purchased page.
  2. To the right of Purchased, select a family member's name to view their content.
    User uploaded file


Share purchased content with Family Sharing - Apple Support


Take care.

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cannot find family sharing purchases

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