I can't create an iTunes ID selecting "None" as payment method. I get the "For assistance, contact iTunes Support..." window, even after filling every field correctly.

Question

I can't create an iTunes ID selecting "None" as payment method. I get the "For assistance, contact iTunes Support..." window, even after filling every field correctly.

I can't create an iTunes ID selecting "None" as payment method. I get the "For assistance, contact iTunes Support..." little red window, even after filling every field correctly. What might be causing this?

MacBook Pro, Mac OS X (10.7.4)

Posted on Oct 8, 2015 2:45 AM

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Answer 1

King_Penguin

Level 10

334,144 points

Oct 8, 2015 4:23 AM in response to plastilina_ve

It could be due to a number of reasons, if you haven't already done so then contact iTunes Support and they should be able to help :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag

- click on the Contact Support at the bottom of the left-hand column

- click on Contact iTunes Store Support on the right-hand side of the page

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