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CBR Tech solution is a scam or not?

Hi,

Few days ago I got popup, it freezes my browser completely. I talked about the problem with my friend he provides me CBR Tech Solution number. I typed CBR Tech in search box and found reviews on it, some of them are good and some of them are bad. Now friends I am confused weather CBR Tech solution is a scam or not?

Posted on Oct 8, 2015 12:02 AM

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Posted on Oct 8, 2015 12:24 AM

I have no personal experience, but from what I searched it is a SCAM: do NOT call that number (I ould say never call a number that you do not know the owner of).

Instead you can do this:

(force)quit Safari, then restart Safari while holding the Shift key. Then in the Safari menu "Clear History and Website data".

Then check if your Hompage has been changed, change it back.

After that you can scan your computer for Adware: download AdwareMedic (now Malwarebytes) from

https://www.malwarebytes.org/antimalware/mac/

and do the scan.

If it found something, restart the mac.

Lex

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Question marked as Best reply

Oct 8, 2015 12:24 AM in response to DANIEL-THOMAS

I have no personal experience, but from what I searched it is a SCAM: do NOT call that number (I ould say never call a number that you do not know the owner of).

Instead you can do this:

(force)quit Safari, then restart Safari while holding the Shift key. Then in the Safari menu "Clear History and Website data".

Then check if your Hompage has been changed, change it back.

After that you can scan your computer for Adware: download AdwareMedic (now Malwarebytes) from

https://www.malwarebytes.org/antimalware/mac/

and do the scan.

If it found something, restart the mac.

Lex

Oct 8, 2015 12:56 PM in response to DANIEL-THOMAS

I got popup, it freezes my browser completely.

Don't use any kind of "anti-virus" or "anti-malware" product on a Mac. There is never a need for it, and relying on it for protection makes you more vulnerable to attack, not less.

Your problem is most likely not caused by malware. It's a Web scam that only affects the browser, and only temporarily. There are several ways to recover.

1. The easiest thing to do is to force quit the browser. Relaunch it by holding down the shift key and clicking its icon in the Dock, the LaunchPad, or the Applications folder.

You will lose the state of other open tabs and windows. Either Step 2 or Step 3 may enable you to keep that state information. If those steps don't work, fall back to Step 1.

2. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page may close. If that doesn't happen, press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.

3. From the Safari menu bar, select

Safari ▹ Preferences... ▹ Security

and uncheck the box marked Enable JavaScript.

After closing the malicious page, select from the menu bar

Safari Preferences... Privacy Remove All Website Data

to get rid of any cookies or other data left by the server. Open the Downloads folder and delete anything you don't recognize.

CBR Tech solution is a scam or not?

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