Q: My Epson WF-3640 does not scan to my iMac since El Capitan using the ADF. Please help!
I updated recently to El Capitan. In the recent past I used to scan pages by feeding the on the top feeder of my Epson WF-3640, select the computer to scan them to from the touch screen of the printer and click the start button. All my pages would magically get scan and transferred to my iMac.... Since El Capitan, I have done ALL update possible from Epson to the Apple store ones and this does NOT work anymore... It says "Communication error. Check if the computer is connected". It is connected... I can do everything else! I can print from the computer and scan if I put one page at a time of the printer (glass) and from the Epson app on the imac scan the document... However when having several scan to do, to be able to feed them and send them to the computer was SUPER handy... Any idea how to fix this?
iMac (21.5-inch, Late 2013), Other OS, OS 10.11
Posted on Oct 8, 2015 1:06 AM
I now only have one method to scan, and it barely works.
I did not have uninstall in applications/epson software, but I did download the El Capitan compatible driver and installed. Now there in no scan option at all for the printer. I have done the process twice; deleted the old printers, installed new driver, added printer. I get that same communication error while trying to scan while USB connected. There is no longer an "open scanner" option for the printer.
Only option is to use the printer controls, select my laptop and initiate scan - but it takes forever and I don't get to us the settings such as dpi, select scan area, name file, etc.
Posted on Oct 15, 2015 11:40 AM

