Health App Not Working on iPhone 5s with iOS 9.0.2

Almost 2 years later this problem persists ... all my data disappeared this winter and despite restoring phone and installing all latest updates the health app remains dead... running 10.3.2 on a 5s ... seems really strange that Apple has not resolved this issue on such a fundamental app in their suite... I guess when I have time I could try restoring the whole phone to factory setting and starting over... though it seems extreme and then if I restore a backup it sounds dubious if the backup will work for the health app... has anyone had success with this?

I am having the same problem on my new iPhone 6S. I have switched all the options on and checked all the settings. Restarted the phone and yet nothing is recorded in the app or from any of my activity apps.

Health App was working for me. Restored phone to fix iMessage not working (thats fixed). Now phone doesn't show as a source and health app collects no data. Downloaded Steps+ to check if it was a problem with Motion processor. But alas Steps+ works fine. So I'm assuming it's just a broken health app. Sorry I'm no help but just adding to the people with the problem. I might add that force touch was broken for the mail app on my 6s as well.

Health App on my iPhone 6s Plus is also not recording any movements anymore.

It worked in the first few days of usage (iOS 9.0.1 and iOS 9.0.2) it seems that restoring from iCloud on iOS 9.0.2 is causing this issue.

I am able to enter data manually but that also doesn't show up in the Health App Dashboard.

Reset of the phone and setup as a new iPhone seem to solve the issue, as it was working again.

When i reset again and restored a backup from the iCloud the issue with the Health App not showing any movements in the dashboard was back again.

Please Apple can you help us solve this issue?

Restoring as a new phone probably did the trick but im not going through all that hassle to redownload all my apps and pair all my stupid bluetooth devices again to the iphone 6S. Hopefully this can be fixed very soon via an update.

I have a new 6s which has same issue.. No health data stored and not responsive.. All graphics are shown, but the application is not recording anything. I spent time with Apple support on chat and on a subsequent phone call and they could not solve the issue... HELP

Me too. Health App logs no data on my iPhone 6s. The sources page is blank with no apps or devices. How do we add the iPhone as a source?

I want my 5s back! Everything worked perfectly. This is the buggiest worst iPhone I've ever used!

My wife also had same problem. she has the iphone 6s. The phone is even recognised as a source of data. Neither is her Apple Watch or any of the fitness apps we've installed. Apple support suggested a restore via iTunes but that didn't work. Also tried reset on phone and on Apple Watch but nothing works. Also if you try to add some personal data like your sex, height and weight it never remembers the info. Strangely in my iPhone 6s Plus it works fine and the phone, watch and all the apps show as source of data in the health app.

Come on Apple get it fixed please. The health app was one of the reasons we both bought the new Apple Watch to track fitness and health. Clearly a software glitch somewhere.

I was able to fix it. There is an issue with iCloud backups not properly restoring the phone and thus preventing features from working. I tried several times with different backups and nothing worked.

You must set up the phone as a new iPhone. As soon as I did this, everything works perfectly. It's really not that bad to have to do it manually since when you log in to iCloud, most stuff comes right back. You just need to download all your apps manually and redo all your settings.

Jamooche is entirely correct.. You need to set up as New Phone rather than using back up from an earlier Ipone. Unfortunately, it took me a lot of trouble to get to this answer.

The Apple online help and phone support was useless.. I spent much time with them, but they had no solutions, and even suggested that my Apple watch's activity application/calorie counter might be interfering.. First they checked my settings, apps, motion detector etc. Then hey told me to restart the phone. They told me to to try a restore from my backup, but they never told me to set up as new phone..

Frustrated, I then went to the Genius Bar at an Apple store for help. The first Iphone support rep did not have answers, but he brought in the Mac senior rep at the store, who suggested we try a fresh restore as a New Phone. He was just relying on a guess this might work, rather than any knowledge base, but worked. It was somewhat of a pain for me because I lost some important text conversations and all of the set-up for several business and personal email accounts. It takes some time to set up as new phone. Nonetheless it worked, and my Health monitor and application is working fine now.

I would venture to say that this information will now percolate through Apple and the answer will be more readily available when others face this issue with the health application

Update to iOS 9.1 and see if that fixes the problem.

I'm already on iOS 9.1.

i will try a restore and setup as a new phone to see if that resolves it. Thanks for the advice People!

Well I'm pleased to report that doing a iphone restore and setting it back up as a new iPhone has resolved the issue. The health app is now working perfectly on the iPhone and is now syncing data with the Apple Watch. It's clearly was a problem when restoring from a iCloud backup.

Thanks for the help people much appreciated!!

I have the same problem listed above A couple months ago I upgrade to the IPhone 6s Plus iOS 9.1 from the IPhone 6 Plus everything worked fine until 11/7 now when i open the Health App i get no data.... i have a lot of data more than a yr I got the Apple watch i really don't want to restore as a new phone ans start all over again. I have tried everything reset the Apple Watch, reset and Soft reset the IPhone 6S plus. Apple get it fixed please. The health app was one of the reasons I bought the per-order the back in April Apple Watch to track fitness and health. Clearly a software glitch somewhere

I agree, I just got a new apple watch and I noticed at first the activity app wouldn't download into my iPhone. I went back to the store after pairing and unpairing and restarting both devices which are up to date on the ios system. They exchanged my watch for me and I went home to set it up and noticed the app still wouldn't download. That's when I looked into my Health app and noticed that my data was not there. My computer that my 5s back up was on had crashed so I had to backup everything on my 5S on the icloud. I even purchased more space for it. When I got the 6S I recovered my phone from the iCloud. Now it's not working properly with my watch since it won't even open the activity app. I don't want to have to restore my phone back to factory settings, Apple needs to do something about this!