sanglap
Level 1 (0 points)

Q: Macbook 2015 Mid 2015 Sometime Crash

I am using Macbook pro mid 2015 SSD 512 and AMD R9

 

When i mac os yosemite sometime mac os crash (about 3 or 4 time in month) and i lid it, it cant turn off display and mac icon behind always light

When i update id to OS X Capitan it not solved the problem, when my mac carsh only way press the poewer button to shutdown it, cannot force quit, the mouse can't move volumn can't change nothing happen.

 

Everybody can help me!

MacBook Pro (Retina, 15-inch, Mid 2015), OS X El Capitan (10.11)

Posted on Oct 8, 2015 3:50 AM

by OGELTHORPE,Solvedanswer
OGELTHORPE OGELTHORPE
Level 9 (52,776 points)
Mac OS X
A:

I have read on these forums that Vmware and Vitualbox do not coexist well.  That may be your problem.  Delete one and see if the MBP becomes stable.

 

Ciao

Posted on Oct 8, 2015 6:51 PM

Close
sanglap

Q: Macbook 2015 Mid 2015 Sometime Crash

  • All replies
  • Helpful answers

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Oct 8, 2015 4:01 AM in response to sanglap
    Level 9 (52,776 points)
    Mac OS X
    Oct 8, 2015 4:01 AM in response to sanglap

    Check to see if you have a kernel panic report using these directions:

     

    https://support.apple.com/en-us/HT201753

     

    If so, log and post it.

     

    Ciao.

  • by sanglap,

    sanglap sanglap Oct 8, 2015 4:35 AM in response to OGELTHORPE
    Level 1 (0 points)
    Oct 8, 2015 4:35 AM in response to OGELTHORPE

    Thanks OGELTHORPE

     

    You come from Italy

     

    I check in folder /Library/Logs/DiagnosticReports

    And i get two file today :

     

    awdd_2015-10-08-085802_TSL-MacBook-Pro.awd - https://drive.google.com/open?id=0B7rNKltxeNy_bEI0eTNRQjJyUWM

    awdd_2015-10-08-085802-1_TSL-MacBook-Pro.awd - https://drive.google.com/open?id=0B7rNKltxeNy_WTVJbEJUTS00bFU

     

    Content in it is binary

     

    Thanks for support

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Oct 8, 2015 7:50 AM in response to sanglap
    Level 9 (52,776 points)
    Mac OS X
    Oct 8, 2015 7:50 AM in response to sanglap

    What you have posted are not kernel panic reports.  They seem to have a .awd extension that I am not familiar with.

     

    Download and post an etrecheck report.  That may offer some clues:

     

    http://www.etresoft.com/etrecheck

     

    Ciao.

     

    I am not Italian.  I am not that lucky. 

  • by sanglap,

    sanglap sanglap Oct 8, 2015 8:04 AM in response to OGELTHORPE
    Level 1 (0 points)
    Oct 8, 2015 8:04 AM in response to OGELTHORPE

    Thanks OGELTHORPE

     

    I was switch from laptop windows to macbook pro 1 month, so i don't know what happen

     

    Below is my report: watting for your help

     

    EtreCheck version: 2.5.3 (206)

    Report generated 10/8/15, 10:00 PM

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: (What does this mean?)

        MacBook Pro (Retina, 15-inch, Mid 2015)

        [Click for Technical Specifications]

        [Click for User Guide]

        MacBook Pro - model: MacBookPro11,5

        1 2.5 GHz Intel Core i7 CPU: 4-core

        16 GB RAM Not upgradeable

            BANK 0/DIMM0

                8 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                8 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en0: 802.11 a/b/g/n/ac

        Battery: Health = Normal - Cycle count = 3 - SN = D865192Q2C0FWLKAS

     

    Video Information: (What does this mean?)

        AMD Radeon R9 M370X - VRAM: 2048 MB

            Color LCD 2880 x 1800

        Intel Iris Pro

     

    System Software: (What does this mean?)

        OS X El Capitan 10.11 (15A284) - Time since boot: about 6 hours

     

    Disk Information: (What does this mean?)

        APPLE SSD SM0512G disk0 : (500.28 GB) (Solid State - TRIM: Yes)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 499.06 GB (419.47 GB free)

                Encrypted AES-XTS Unlocked

                Core Storage: disk0s2 499.42 GB Online

     

    USB Information: (What does this mean?)

        Apple Inc. Apple Internal Keyboard / Trackpad

        Broadcom Corp. Bluetooth USB Host Controller

        Logitech USB Receiver

     

    Thunderbolt Information: (What does this mean?)

        Apple Inc. thunderbolt_bus

     

    Configuration files: (What does this mean?)

        /etc/hosts - Count: 1

     

    Gatekeeper: (What does this mean?)

        Mac App Store and identified developers

     

    Kernel Extensions: (What does this mean?)

            /Applications/VMware Fusion.app

        [not loaded]    com.vmware.kext.vmci (90.8.1) [Click for support]

        [not loaded]    com.vmware.kext.vmioplug.15.1.6 (15.1.6) [Click for support]

        [not loaded]    com.vmware.kext.vmnet (0298.55.94) [Click for support]

        [not loaded]    com.vmware.kext.vmx86 (0298.55.94) [Click for support]

        [not loaded]    com.vmware.kext.vsockets (90.8.0) [Click for support]

     

            /Library/Application Support/VirtualBox

        [loaded]    org.virtualbox.kext.VBoxDrv (5.0.4) [Click for support]

        [loaded]    org.virtualbox.kext.VBoxNetAdp (5.0.4) [Click for support]

        [loaded]    org.virtualbox.kext.VBoxNetFlt (5.0.4) [Click for support]

        [loaded]    org.virtualbox.kext.VBoxUSB (5.0.4) [Click for support]

     

            /Library/Extensions

        [loaded]    com.Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8) [Click for support]

     

            /System/Library/Extensions

        [loaded]    com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Click for support]

     

    Startup Items: (What does this mean?)

        MySQLCOM: Path: /Library/StartupItems/MySQLCOM

        Startup items are obsolete in OS X Yosemite

     

    Launch Agents: (What does this mean?)

        [running]    com.Logitech.Control Center.Daemon.plist [Click for support]

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [loaded]    com.teamviewer.teamviewer.plist [Click for support]

        [loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]

     

    Launch Daemons: (What does this mean?)

        [loaded]    com.microsoft.office.licensingV2.helper.plist [Click for support]

        [running]    com.mysql.mysql.plist [Click for support]

        [loaded]    com.teamviewer.Helper.plist [Click for support]

        [loaded]    com.teamviewer.teamviewer_service.plist [Click for support]

        [loaded]    org.macports.apache2.plist [Click for support]

        [loaded]    org.virtualbox.startup.plist [Click for support]

     

    User Launch Agents: (What does this mean?)

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [running]    com.spigot.ApplicationManager.plist [Click for support]

        [loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]

     

    User Login Items: (What does this mean?)

        GoTiengViet    Application  (/Applications/GoTiengViet.app)

        Funter    Application  (/Applications/Funter.app)

     

    Other Apps: (What does this mean?)

        [running]    com.adobe.Photoshop.79712

        [running]    com.apple.xpc.launchd.oneshot.0x10000006.EtreCheck

        [running]    com.google.Chrome.48032

        [running]    com.nektony.funter.47712

        [running]    com.skype.skype.56352

        [running]    com.sublimetext.3.56992

        [running]    com.syntevo.smartsvn.56672

        [running]    com.trankynam.GoTiengViet.48352

     

    Internet Plug-ins: (What does this mean?)

        Default Browser: Version: 601 - SDK 10.11

        AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

     

    User internet Plug-ins: (What does this mean?)

        Folx3Plugin: Version: 4.0 - SDK 10.6 [Click for support]

        iGetterBundle: Version: 2.8 [Click for support]

        iGetterScriptablePlugin: Version: 2.9.3 [Click for support]

     

    3rd Party Preference Panes: (What does this mean?)

        Logitech Control Center  [Click for support]

        MySQL  [Click for support]

     

    Time Machine: (What does this mean?)

        Time Machine not configured!

     

    Top Processes by CPU: (What does this mean?)

            10%    CEPHtmlEngine Helper

             3%    Adobe Photoshop CC 2015

             3%    coreaudiod

             2%    fontd

             2%    Google Chrome

     

    Top Processes by Memory: (What does this mean?)

        2.53 GB    Google Chrome Helper(20)

        1.33 GB    kernel_task

        459 MB    mysqld

        328 MB    Finder

        311 MB    Adobe Photoshop CC 2015

     

    Virtual Memory Information: (What does this mean?)

        5.81 GB    Free RAM

        10.00 GB    Used RAM (3.92 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information: (What does this mean?)

        Oct 8, 2015, 03:15:49 PM    Self test - passed

        Oct 8, 2015, 08:58:07 AM    ~/Library/Logs/DiagnosticReports/Funter_2015-10-08-085807_[redacted].crash

        Oct 7, 2015, 09:51:03 PM    ~/Library/Logs/DiagnosticReports/Funter_2015-10-07-215103_[redacted].crash

        Oct 7, 2015, 09:01:37 AM    ~/Library/Logs/DiagnosticReports/Funter_2015-10-07-090137_[redacted].crash

  • by OGELTHORPE,Solvedanswer

    OGELTHORPE OGELTHORPE Oct 8, 2015 6:51 PM in response to sanglap
    Level 9 (52,776 points)
    Mac OS X
    Oct 8, 2015 6:51 PM in response to sanglap

    I have read on these forums that Vmware and Vitualbox do not coexist well.  That may be your problem.  Delete one and see if the MBP becomes stable.

     

    Ciao

  • by sanglap,

    sanglap sanglap Oct 8, 2015 6:47 PM in response to OGELTHORPE
    Level 1 (0 points)
    Oct 8, 2015 6:47 PM in response to OGELTHORPE

    Thanks for your spiritual support OGELTHORPE

     

    I will try delete Vitualbox and Vmware and watch my macbook working, hope it not crash again.

     

    Once again Thanks for your support OGELTHORPE

  • by sanglap,

    sanglap sanglap Nov 12, 2015 1:11 AM in response to OGELTHORPE
    Level 1 (0 points)
    Nov 12, 2015 1:11 AM in response to OGELTHORPE

    Hi OGELTHORPE

     

    Can you help me again.

     

    After once month you support me, now my macbook just crash, hope get your support

     

    Below is my report, what can i do for next OGELTHORPE

     

    EtreCheck version: 2.5.5 (215)

    Report generated 11/12/15, 15:35

    Runtime 1:22

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: (What does this mean?)

        MacBook Pro (Retina, 15-inch, Mid 2015)

        [Click for Technical Specifications]

        [Click for User Guide]

        MacBook Pro - model: MacBookPro11,5

        1 2.5 GHz Intel Core i7 CPU: 4-core

        16 GB RAM Not upgradeable

                BANK 0/DIMM0

                8 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                8 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en0: 802.11 a/b/g/n/ac

        Battery: Health = Normal - Cycle count = 8 - SN = D865192Q2C0FWLKAS

     

    Video Information: (What does this mean?)

        AMD Radeon R9 M370X - VRAM: 2048 MB

        Intel Iris Pro

            Color LCD 2880 x 1800

     

    System Software: (What does this mean?)

        OS X El Capitan 10.11.1 (15B42) - Time since boot: less than an hour

     

    Disk Information: (What does this mean?)

        APPLE SSD SM0512G disk0 : (500.28 GB) (Solid State - TRIM: Yes)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 499.06 GB (409.60 GB free)

                Encrypted AES-XTS Unlocked

                Core Storage: disk0s2 499.42 GB Online

     

    USB Information: (What does this mean?)

        Apple Inc. Apple Internal Keyboard / Trackpad

        Broadcom Corp. Bluetooth USB Host Controller

        Logitech USB Receiver

     

    Thunderbolt Information: (What does this mean?)

        Apple Inc. thunderbolt_bus

     

    Configuration files: (What does this mean?)

        /etc/hosts - Count: 2

     

    Gatekeeper: (What does this mean?)

        Mac App Store and identified developers

     

    Kernel Extensions: (What does this mean?)

            /Applications/VMware Fusion.app

        [not loaded]    com.vmware.kext.vmci (90.8.1) [Click for support]

        [not loaded]    com.vmware.kext.vmioplug.15.1.6 (15.1.6) [Click for support]

        [not loaded]    com.vmware.kext.vmnet (0309.46.80) [Click for support]

        [not loaded]    com.vmware.kext.vmx86 (0309.46.80) [Click for support]

        [not loaded]    com.vmware.kext.vsockets (90.8.0) [Click for support]

     

            /Library/Extensions

        [loaded]    com.Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8) [Click for support]

     

            /System/Library/Extensions

        [loaded]    com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Click for support]

     

    Startup Items: (What does this mean?)

        TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper

        Startup items are obsolete in OS X Yosemite

     

    Launch Agents: (What does this mean?)

        [running]    com.Logitech.Control Center.Daemon.plist [Click for support]

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [loaded]    com.paragon-software.NTFS.fsnotifyagent.plist [Click for support]

        [loaded]    com.paragon.updater.plist [Click for support]

        [loaded]    com.teamviewer.teamviewer.plist [Click for support]

        [loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]

     

    Launch Daemons: (What does this mean?)

        [loaded]    com.microsoft.office.licensingV2.helper.plist [Click for support]

        [running]    com.mysql.mysql.plist [Click for support]

        [loaded]    com.oracle.oss.mysql.mysqld.plist [Click for support]

        [loaded]    com.paragon.NTFS.launch.plist [Click for support]

        [loaded]    com.teamviewer.Helper.plist [Click for support]

        [loaded]    com.teamviewer.teamviewer_service.plist [Click for support]

        [loaded]    org.mongo.mongod.plist [Click for support]

     

    User Launch Agents: (What does this mean?)

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [running]    com.spigot.ApplicationManager.plist [Click for support]

        [loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]

     

    User Login Items: (What does this mean?)

        GoTiengViet    Application  (/Applications/GoTiengViet.app)

        Funter    Application  (/Applications/Funter.app)

     

    Other Apps: (What does this mean?)

        [running]    com.apple.xpc.launchd.oneshot.0x10000001.Google Chrome

        [running]    com.apple.xpc.launchd.oneshot.0x10000002.Sublime Text

        [running]    com.apple.xpc.launchd.oneshot.0x10000006.Skype

        [running]    com.etresoft.EtreCheck.127392

        [running]    com.nektony.funter.47712

        [running]    com.trankynam.GoTiengViet.48352

     

    Internet Plug-ins: (What does this mean?)

        Default Browser: Version: 601 - SDK 10.11

        AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

     

    Safari Extensions: (What does this mean?)

        Leech Context Menu Item

     

    3rd Party Preference Panes: (What does this mean?)

        Logitech Control Center  [Click for support]

        MySQL  [Click for support]

        Tuxera NTFS  [Click for support]

     

    Time Machine: (What does this mean?)

        Time Machine not configured!

     

    Top Processes by CPU: (What does this mean?)

            55%    mdworker(3)

             8%    Google Chrome

             7%    Google Chrome Helper(14)

             3%    WindowServer

             2%    fontd

     

    Top Processes by Memory: (What does this mean?)

        1.28 GB    Google Chrome Helper(17)

        1.07 GB    kernel_task

        442 MB    mysqld

        229 MB    Google Chrome

        164 MB    Skype

     

    Virtual Memory Information: (What does this mean?)

        9.65 GB    Free RAM

        6.34 GB    Used RAM (4.07 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information: (What does this mean?)

        Nov 12, 2015, 03:33:23 PM    Self test - passed

        Nov 12, 2015, 12:42:29 AM    ~/Library/Logs/DiagnosticReports/com.apple.appkit.xpc.openAndSavePanelService_2 015-11-12-004229_[redacted].crash

        Nov 11, 2015, 11:39:48 PM    ~/Library/Logs/DiagnosticReports/Microsoft PowerPoint_2015-11-11-233948_[redacted].crash

     

  • by sanglap,

    sanglap sanglap Nov 12, 2015 1:13 AM in response to sanglap
    Level 1 (0 points)
    Nov 12, 2015 1:13 AM in response to sanglap

    When i open safari and play youtube 360 video for testing, my macbook crash and when it lid macbook it not sleep the display

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Nov 12, 2015 3:44 AM in response to sanglap
    Level 9 (52,776 points)
    Mac OS X
    Nov 12, 2015 3:44 AM in response to sanglap

    Check if your MBP had a kernel panic.  If so, log and post it per these instructions:

     

    https://support.apple.com/en-us/HT201753

     

    Ciao.

  • by sanglap,

    sanglap sanglap Nov 12, 2015 8:56 AM in response to OGELTHORPE
    Level 1 (0 points)
    Nov 12, 2015 8:56 AM in response to OGELTHORPE

    Hi OGELTHORPE

     

    I can't find kernel panic in /Library/Logs/DiagnosticReports

     

    Below is all file in folder DiagnosticReports, can you help me to find kernel panic OGELTHORPE 

     

     

    awdd_2015-10-14-085425_TSL-MacBook-Pro.awd

    awdd_2015-10-15-085141_TSL-MacBook-Pro.awd

    awdd_2015-10-15-085141-1_TSL-MacBook-Pro.awd

    awdd_2015-10-16-084324_TSL-MacBook-Pro.awd

    awdd_2015-10-16-084324-1_TSL-MacBook-Pro.awd

    awdd_2015-10-17-092138_TSL-MacBook-Pro.awd

    awdd_2015-10-17-092138-1_TSL-MacBook-Pro.awd

    awdd_2015-10-18-115545_TSL-MacBook-Pro.awd

    awdd_2015-10-18-115546_TSL-MacBook-Pro.awd

    awdd_2015-10-19-093216_TSL-MacBook-Pro.awd

    awdd_2015-10-19-093216-1_TSL-MacBook-Pro.awd

    awdd_2015-10-20-084951_TSL-MacBook-Pro.awd

    awdd_2015-10-21-085310_TSL-MacBook-Pro.awd

    awdd_2015-10-21-085310-1_TSL-MacBook-Pro.awd

    awdd_2015-10-22-084540_TSL-MacBook-Pro.awd

    awdd_2015-10-22-084541_TSL-MacBook-Pro.awd

    awdd_2015-10-23-085647_TSL-MacBook-Pro.awd

    awdd_2015-10-24-092516_TSL-MacBook-Pro.awd

    awdd_2015-10-24-092516-1_TSL-MacBook-Pro.awd

    awdd_2015-10-24-163653_TSL-MacBook-Pro.awd

    awdd_2015-10-24-163653-1_TSL-MacBook-Pro.awd

    awdd_2015-10-25-095702_TSL-MacBook-Pro.awd

    awdd_2015-10-26-084941_TSL-MacBook-Pro.awd

    awdd_2015-10-26-084941-1_TSL-MacBook-Pro.awd

    awdd_2015-10-27-084858_TSL-MacBook-Pro.awd

    awdd_2015-10-28-085128_TSL-MacBook-Pro.awd

    awdd_2015-10-28-085128-1_TSL-MacBook-Pro.awd

    awdd_2015-10-29-084904_TSL-MacBook-Pro.awd

    awdd_2015-10-29-084906_TSL-MacBook-Pro.awd

    awdd_2015-10-30-085555_TSL-MacBook-Pro.awd

    awdd_2015-10-31-091659_TSL-MacBook-Pro.awd

    awdd_2015-10-31-091659-1_TSL-MacBook-Pro.awd

    awdd_2015-11-01-102546_TSL-MacBook-Pro.awd

    awdd_2015-11-01-102547_TSL-MacBook-Pro.awd

    awdd_2015-11-02-084959_TSL-MacBook-Pro.awd

    awdd_2015-11-02-084959-1_TSL-MacBook-Pro.awd

    awdd_2015-11-03-085936_TSL-MacBook-Pro.awd

    awdd_2015-11-03-085937_TSL-MacBook-Pro.awd

    awdd_2015-11-04-085247_TSL-MacBook-Pro.awd

    awdd_2015-11-04-085247-1_TSL-MacBook-Pro.awd

    awdd_2015-11-05-090212_TSL-MacBook-Pro.awd

    awdd_2015-11-05-090212-1_TSL-MacBook-Pro.awd

    awdd_2015-11-06-085352_TSL-MacBook-Pro.awd

    awdd_2015-11-06-085353_TSL-MacBook-Pro.awd

    awdd_2015-11-07-092524_TSL-MacBook-Pro.awd

    awdd_2015-11-08-163540_TSL-MacBook-Pro.awd

    awdd_2015-11-09-141138_TSL-MacBook-Pro.awd

    awdd_2015-11-09-141138-1_TSL-MacBook-Pro.awd

    awdd_2015-11-10-114738_TSL-MacBook-Pro.awd

    awdd_2015-11-10-114738-1_TSL-MacBook-Pro.awd

    awdd_2015-11-11-092338_TSL-MacBook-Pro.awd

    awdd_2015-11-11-092338-1_TSL-MacBook-Pro.awd

    awdd_2015-11-12-090453_TSL-MacBook-Pro.awd

    awdd_2015-11-12-090454_TSL-MacBook-Pro.awd

    com.apple.AmbientDisplayAgent_2015-10-30-235051_TSL-MacBook-Pro.crash

    iTools Pro_2015-10-25-220347_TSL-MacBook-Pro.hang

    Microsoft PowerPoint_2015-11-12-014816_TSL-MacBook-Pro.wakeups_resource.diag

    Microsoft PowerPoint_2015-11-12-211322_TSL-MacBook-Pro.cpu_resource.diag

    Microsoft PowerPoint_2015-11-12-211450_TSL-MacBook-Pro.wakeups_resource.diag

    powerstats_2015-11-09-001506_TSL-MacBook-Pro.diag

    powerstats_2015-11-09-001507_TSL-MacBook-Pro.diag

    powerstats_2015-11-09-001507-1_TSL-MacBook-Pro.diag

    powerstats_2015-11-09-001508_TSL-MacBook-Pro.diag

    powerstats_2015-11-10-002109_TSL-MacBook-Pro.diag

    powerstats_2015-11-10-002110_TSL-MacBook-Pro.diag

    powerstats_2015-11-10-002111_TSL-MacBook-Pro.diag

    powerstats_2015-11-10-002111-1_TSL-MacBook-Pro.diag

    powerstats_2015-11-10-002112_TSL-MacBook-Pro.diag

    powerstats_2015-11-10-002113_TSL-MacBook-Pro.diag

    powerstats_2015-11-10-002113-1_TSL-MacBook-Pro.diag

    powerstats_2015-11-11-001514_TSL-MacBook-Pro.diag

    powerstats_2015-11-11-001515_TSL-MacBook-Pro.diag

    powerstats_2015-11-11-001515-1_TSL-MacBook-Pro.diag

    powerstats_2015-11-11-001516_TSL-MacBook-Pro.diag

    powerstats_2015-11-11-001516-1_TSL-MacBook-Pro.diag

    powerstats_2015-11-11-001517_TSL-MacBook-Pro.diag

    powerstats_2015-11-11-001518_TSL-MacBook-Pro.diag

    powerstats_2015-11-12-001515_TSL-MacBook-Pro.diag

    powerstats_2015-11-12-001515-1_TSL-MacBook-Pro.diag

    Skype_2015-10-18-225032_TSL-MacBook-Pro.hang

    TeamViewer_2015-10-13-220707_TSL-MacBook-Pro.wakeups_resource.diag

    TeamViewer_2015-10-18-234430_TSL-MacBook-Pro.wakeups_resource.diag

    TeamViewer_2015-10-31-213509_TSL-MacBook-Pro.wakeups_resource.diag

    TeamViewer_2015-10-31-214541_TSL-MacBook-Pro.wakeups_resource.diag

    vmware-vmx_2015-10-25-215325_TSL-MacBook-Pro.wakeups_resource.diag

    WindowServer_2015-10-28-222118_TSL-MacBook-Pro.wakeups_resource.diag

    WindowServer_2015-10-28-222119_TSL-MacBook-Pro.userspace_watchdog_timeout.spin

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Nov 12, 2015 3:18 PM in response to sanglap
    Level 9 (52,776 points)
    Mac OS X
    Nov 12, 2015 3:18 PM in response to sanglap

    The data from the diagnostics log that you last posted is not a kernel panic.  It consists of data that I am not familiar interpreting.

     

    I note that you have both Paragon and Tuxera.  Do you need both and are both updated for El Capitan?  Perhaps there is a conflict having both.  This is just a guess on my part.  Delete one or both and see if the panics stop.

     

    I do not see any obvious candidates that would cause the MBP to crash.  Perhaps a visit to an Apple store genius bar is in order.  Your MBP is in the warranty period so you may take advantage of it.

     

    Ciao.

  • by sanglap,

    sanglap sanglap Nov 12, 2015 6:24 PM in response to OGELTHORPE
    Level 1 (0 points)
    Nov 12, 2015 6:24 PM in response to OGELTHORPE

    Hi OGELTHORPE


    Thanks for your support


    I will try about remove once of Paragon and Tuxera, after that if it inoperative may be warranty is a good idea


    Once again thanks OGELTHORPE