I want to know why when i upgrade to ios 9...there is a charge in my credit card for apple music individual membership for Rp69.000? I never subscribe or authorized apple to charged for it! Im from indonesia and need info for that!

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Level 1

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I want to know why when i upgrade to ios 9...there is a charge in my credit card for apple music individual membership for Rp69.000? I never subscribe or authorized apple to charged for it! Im from indonesia and need info for that!

Posted on Oct 8, 2015 9:22 AM

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Answer 1

norm123

Community Specialist

Oct 8, 2015 1:37 PM in response to Aloy73

Hello Aloy73,
I understand that you are seeing a charge for Apple Music and are curious as to why you were charged for that. Your best bet is to report the problem to Apple by following the steps outlined in the article below.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store
https://support.apple.com/en-us/HT204084
Take care

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