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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My brand new macbook pro has arrived with 6 battery cycles count. Is this normal? It really bothers me when others are saying 1 or 2 on their new rMBP.
MacBook Pro (Retina, 13-inch,Early 2015), OS X Yosemite (10.10.4)
Please contact AppleCare.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Yes. That represents the results of testing during build and Quality Testing.
Totally normal. the battery has to be charged and discharged for testing. They could probably lie to you and set the count to zero... this just shows you what they actually did.
Not to worry.
The cycle count on your battery is 1000. This will most likely outlast your computer.
6 Battery cycle counts on new macbook pro :(
