can't open support chat window on my browser

i have a case number that i want to follow up

so i try to chat with some one about it

but every time i reach the chat window, it won't open, it appears like blank but can't open

so I want to know, what's the problem

iPhone 5s

Posted on Oct 8, 2015 10:44 AM

Reply
5 replies

Oct 8, 2015 1:51 PM in response to wessamsheta2000

Try another browser, then. FireFox is a good choice.


When you need help with anything Windows related then you should post in one of the Windows forums. You posted in the Apple Support general forum. So a natural conclusion is that you are using an Apple computer. 🙂 Especially, because you did not mention you were using Windows in your post. Just a thought for the next time.

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can't open support chat window on my browser

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