Magic trackpad not working properly after upgrade to El Capitan

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Level 1

5 points

Magic trackpad not working properly after upgrade to El Capitan

I just upgraded to El Capitan OS X 10.11 yesterday. I have a 2011 15" MacBook Pro and use the Apple bluetooth keyboard and Magic trackpad. The keyboard works fine. When the trackpad is connected, it will track movement but will not let me click. Swiping works; only clicking won't, whether with one finger or two. Furthermore, clicking won't work on the trackpad on the computer either until I disconnect the Magic trackpad by removing its batteries. After that, the trackpad on the computer works fine.

I did not have this problem before upgrading.

Posted on Oct 8, 2015 11:55 AM

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Answer 1

seventy one

Level 7

27,424 points

Oct 8, 2015 3:49 PM in response to Choephel

It seems to me like an interference problem. Your machine doesn't like two trackpads. Remove the batteries in the magic trackpad and store it away. Then reset the SMC.

https://support.apple.com/en-gb/HT201295

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Answer 2

Choephel Author

Level 1

5 points

Oct 9, 2015 8:33 AM in response to seventy one

Thanks for your reply. I tried this twice, and it seems that it is not an issue. As working with this, it seems that the trackpad is stuck giving a mouse down signal—it is as if it is constantly dragging. I have also tried unpairing and re-pairing the device, but that did not help either.

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Answer 3

seventy one

Level 7

27,424 points

Oct 9, 2015 2:56 PM in response to Choephel

And have you reset the PRAM?

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Answer 4

Choephel Author

Level 1

5 points

Oct 9, 2015 5:22 PM in response to seventy one

I just tried that and it didn't work. i am wondering if the problem is in the Magic trackpad and the timing with the reinstallation of El Capitan might be just a coincidence. I poked about and saw some comments on other threads about trackpads that exhibited this behavior.

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Answer 5

cvea

Level 1

0 points

Oct 21, 2015 11:12 AM in response to Choephel

I have a similar issue. After El Capitan upgrade magic trackpad no longer works with my 27" iMac. I have another iMac that still has 10.6 on it and the track pad associates fine. What I've tried so far:

Rebooting the computer
Turning bluetooth on and off
Replacing the batteries on the magic trackpad
Powering the magic trackpad on and off
NVRAM reset
SMC reset
Safe mode + new pairing
Recovery mode + new pairing.

This is very frustrating!

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Answer 6

seventy one

Level 7

27,424 points

Oct 21, 2015 11:30 AM in response to cvea

Why does no-one say THEY HAVE REPORTED THEIS TO FEEDBACK. This is whar feedback is meant for.

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Answer 7

cvea

Level 1

0 points

Oct 21, 2015 12:34 PM in response to seventy one

I have reported this. The answer from Apple? "There must be an issue with your trackpad"!!

Nevermind that the trackpad works fine with my other iMac with OSX 10.6.

I hope Apple is reading these forums and working on a solution. This is a software issue

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Answer 8

Murph99

Level 1

0 points

Dec 18, 2015 2:12 AM in response to Choephel

All my bluetooth devices were not working after El Capitan upgrade. My annoying symptom was there mouse tracker pad didn't work but then noticed that I could not switch bluetooth on/off.

Solution 1 here worked for me - http://kecodoc.com/bluetooth-connectivity-does-not-work-properly-in-mac-os-x-cap itan-fix/

The search did not bring back the plist files but if you look in Mackintosh HD\Library\Preferences, there are probably 2 files there to delete -

com.apple.Bluetooth.plist

com.apple.Bluetooth.plist.lock

Reboot and mine was all fixed.

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Answer 9

Feb 16, 2016 12:06 PM in response to Choephel

Probably Tap to click option was disabled for your trackpad. To enable it Open System Preferences->Trackpad enable (Check) Tap to click option under Point & Click

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Answer 10

Jun 9, 2016 6:51 PM in response to Choephel

I have the same problem, bought a new trackpad , same problem again

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Answer 11

Jun 9, 2016 6:53 PM in response to brkumar121

i click on trackpad but it keeps searching for the trackpad

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