Q: Can't play music since iTunes keeps asking to authorize this computer
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by Linc Davis,Oct 8, 2015 12:08 PM
Linc Davis
Oct 8, 2015 12:08 PM
in response to bubblegumbubbajoe
Level 10
(207,963 points)
Applications -
by Linc Davis,Oct 8, 2015 1:17 PM
Linc Davis
Oct 8, 2015 1:17 PM
in response to bubblegumbubbajoe
Level 10
(207,963 points)
Applications
Click the Support link at the top of this page to schedule a call from Apple Support. You might not be charged for the call if you select "Apple ID"—not the hardware model—as the product you're asking about.
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Oct 8, 2015 4:55 PMby bubblegumbubbajoe,Thanks Linc. Will do.
Something I realized that happened yesterday may be part of the issue. When I booted up it loaded this window to reset everything and enter my apple ID etc. as if I lost my password and couldn't remember it. I ended up rebooting a few times with the same screen coming up as there was no option to exit out of it. After a few tries I was able to boot to the regular screen and login normally.
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by Linc Davis,Oct 8, 2015 5:52 PM
Linc Davis
Oct 8, 2015 5:52 PM
in response to bubblegumbubbajoe
Level 10
(207,963 points)
Applications
Follow these instructions to display the machine's serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
