mb.
Level 1 (10 points)

Q: Bluetooth audio

I've submitted this also when public-betatesting El Capitan, but still no fix in the final release, so here it is: I've a pair of Beats Studio Wireless, after a couple of hours of all going well, sounds (every sound, from a song in itunes, to a video on youtube to system sound effects) start skipping and crackling, earbuds connected to the headphone jack sounds perfectly. iMac (27-inch, Late 2012).

 

Here's what I've tried unsuccessfully:

 

Only solution is to reboot every time sound start going bad and have a couple of hours of peace.

 

Any suggestion?

 

And as side note.. Apple, you sell bluetooth headphones now, and they cost++, so what about making them work?

iMac (27-inch, Late 2012), OS X El Capitan (10.11)

Posted on Oct 8, 2015 12:32 PM

Close
mb.

Q: Bluetooth audio

  • All replies
  • Helpful answers

  • by mb.,

    mb. mb. Oct 13, 2015 12:24 PM in response to mb.
    Level 1 (10 points)
    Oct 13, 2015 12:24 PM in response to mb.

    so, I've noticed the problem presents itself after several hours the iMac has been sleeping, for example, put it in sleep in the evening, wake it up in the morning, audio is all skippy, I've even tried playing around bluetooth audio settings with Bluetooth Explorer, still no results.

  • by mb.,

    mb. mb. Oct 16, 2015 11:06 AM in response to mb.
    Level 1 (10 points)
    Oct 16, 2015 11:06 AM in response to mb.

    Here what iTunes logs when sound start skipping

     

    16/10/15 20:05:18,739 iTunes[3725]: [20:05:18.739] <SEGPUMP> MediaFileCalculateBWAndCheckCap: Measured bandwidth is greater than stated in variant: changing required bandwidth from 256413 to 256480

    16/10/15 20:05:18,739 iTunes[3725]: [20:05:18.739] <<<< FigStreamPlayer >>>> fpfs_AlternateListChanged: Current alternate present

  • by arpi,

    arpi arpi Oct 20, 2015 7:47 AM in response to mb.
    Level 1 (9 points)
    Oct 20, 2015 7:47 AM in response to mb.

    I have the same problem since I upgraded to El Capitan from mavericks. Tried every suggested command, so far nothing helped. Reverted back to Mavericks, bluetooth works perfectly.

  • by mb.,

    mb. mb. Oct 23, 2015 8:27 AM in response to mb.
    Level 1 (10 points)
    Oct 23, 2015 8:27 AM in response to mb.

    El Capitan 10.11.1, still same problem, but hey, we got taco emojis now!

  • by arpi,

    arpi arpi Oct 23, 2015 8:34 AM in response to mb.
    Level 1 (9 points)
    Oct 23, 2015 8:34 AM in response to mb.

    Submitted bug report #23053202 a while ago about this, they asked a bluetooth diagnostics file, I uploaded. Ticket still open. Hopefully they will fix it.

  • by mb.,

    mb. mb. Oct 23, 2015 8:36 AM in response to arpi
    Level 1 (10 points)
    Oct 23, 2015 8:36 AM in response to arpi

    did the same thing in the second or third public beta release, a lot while ago..

  • by infodroid,

    infodroid infodroid Dec 17, 2015 4:27 PM in response to mb.
    Level 1 (0 points)
    Peripherals
    Dec 17, 2015 4:27 PM in response to mb.

    Any news yet? I've the same problem since Yosemite now with El Capitan with different Bluetooth Speakers on a 15" MacBook Pro Retina Late 2013. The only solution for me too is to reboot the system, very annoying.

  • by arpi,

    arpi arpi Dec 17, 2015 4:35 PM in response to infodroid
    Level 1 (9 points)
    Dec 17, 2015 4:35 PM in response to infodroid

    Nothing new yet, awaiting the new public beta and will test it. The bug report is still open (23713018 (Open))

  • by mb.,

    mb. mb. Dec 20, 2015 2:13 AM in response to mb.
    Level 1 (10 points)
    Dec 20, 2015 2:13 AM in response to mb.

    They're too busy making horrible battery packs, stuck lighting ports under mouses, wasting time on useless watches and how to make you buying them. Let's face it, the Mac is dead. They made the revolutionary Mac Pro and left it there dying, as they did to all their professional software, as they're doing with OSX, but hey, I hear they're conquering market shares everywhere!

  • by Wolfitown,

    Wolfitown Wolfitown Feb 12, 2016 1:04 AM in response to mb.
    Level 1 (0 points)
    Feb 12, 2016 1:04 AM in response to mb.

    Hello,

     

    same issue on my side.

    I found out that ist more horrible when I connected my magic mouse and my magic keyboard and my sennheiser momentum 2 headphones in the same time with the MacBook Pro. If is start streaming music or watch a video on youtube i hear skipping and crackling. In the samge time the keyboard and mouse dosnt work fine, they also stutter.

     

    Need realy help.

     

    My system:

     

    MacBook Pro

    OS X El Capitan

    Version 10.11.3 (15D21)

    2,5 GHz Intel Core i7

    16 GB 1600 MHz DDR3

    NVIDIA GeForce GT 750M 2048 MB

  • by mb.,

    mb. mb. Oct 12, 2016 11:46 AM in response to mb.
    Level 1 (10 points)
    Oct 12, 2016 11:46 AM in response to mb.

    macOS Sierra 10.12, new fancy name, same problems.