Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ever since I updated to ios 9.0.2, when I connect to itunes the program freezes up

Ever since I updated to the ios 9.0.2, when I connect to itunes it freezes up.

iPod touch (5th generation), iOS 9.0.2, windows vista

Posted on Oct 8, 2015 1:44 PM

Reply
1 reply

Oct 8, 2015 2:18 PM in response to racyg

The first thing I would do is make 100% certain that your version of iTunes on your computer is the most recent one. (I *think* it's 12.1.3, but you'll want to verify that for yourself).


Next, I would completely uninstall and re-install iTunes on your computer, if you're still having this problem after you've updated iTunes to the most recent version.


After that, I'm out of ideas. Maybe someone else will have a better suggestion.


Good luck!

L.

ever since I updated to ios 9.0.2, when I connect to itunes the program freezes up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.