iCloud, how to reset security questions for devices

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Level 1

4 points

iCloud, how to reset security questions for devices

I have the new El Captain update, my iCloud asked me 2 questions I cannot answer, on devices I need to answer first car purchased and then which one of all cars I liked best, I could not remember the answers, anyway, I would like to change my answer but do not know how to. Within iCloud I could not find a place to change anything, plus system preferences with iCloud had no help either. Any help would be appreciated. Thanks, Gilbert

iMac, OS X Mountain Lion

Posted on Oct 8, 2015 4:25 PM

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Answer 1

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Niel

Level 10

726,923 points

Oct 8, 2015 4:37 PM in response to gcolomy.jr

You need to ask Apple to reset your security questions. To do this, clickhereand pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submitthis form.

(134642)

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Answer 2

gcolomy.jr Author

Level 1

4 points

Oct 8, 2015 4:39 PM in response to Niel

Hi Niel: Thanks for the answer regarding iCloud and changing passwords, appreciate the rapid response, will contact Apple to straighten things out,

Thanks Again, Gilbert C.

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