lindal2000

Q: Apple wallet icon is missing.

Where did the Wallet icon go?

Apple wallet on iPad Air. I set it up but can't find the icon.

Posted on Oct 8, 2015 4:47 PM

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Q: Apple wallet icon is missing.

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  • by SergZak,Helpful

    SergZak SergZak Oct 8, 2015 5:51 PM in response to lindal2000
    Level 5 (7,318 points)
    iPad
    Oct 8, 2015 5:51 PM in response to lindal2000

    The Apple Wallet app is not available on any of the iPad models. It's a bit misleading on the iPad since you setup Apple Pay under:

    Settings/Wallet & Apple Pay

    However, the Wallet app itself is not available on the iPad.

     

    You can still use Apple Pay but it's only available for in-app (selected apps) use.

     

    See: Set up and use Apple Pay on your iPhone or iPad - Apple Support

  • by lindal2000,Helpful

    lindal2000 lindal2000 Oct 8, 2015 5:53 PM in response to SergZak
    Level 1 (10 points)
    iPad
    Oct 8, 2015 5:53 PM in response to SergZak

    Thanks, this helped. It is misleading since most people assume the load mirrors the iPhone.

  • by mrchntmarine,

    mrchntmarine mrchntmarine Nov 11, 2015 4:49 AM in response to lindal2000
    Level 1 (7 points)
    Nov 11, 2015 4:49 AM in response to lindal2000

    Agreed - not only is it misleading, I just went through 1 apple tech and a senior advisor who wanted to start deleting and reinstalling software and o.s. Because I called asking why the wallet was not showing even though I added a card. After I told the senior tech., I didn't have time and was going to forget it. She called back to offer more assistance after doing some additional research and found that the icon should be there.  I thought the iPad too was a mirror of the phone. The card set up ought to say also, using camera , position your card in the frame. I'm kinda a literal person and I happen to use an apple cover which covers the rear camera, so I was placing the card on the screen------    Thought is was some new technology. Well, that didn't work.......