ronaldfromescondido

Q: my contacts did not sync with El Capitan

After uploading El Capitan, mu contacts did not sync.

Mac Pro (Early 2008), OS X El Capitan (10.11)

Posted on Oct 8, 2015 3:55 PM

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Q: my contacts did not sync with El Capitan

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  • by Barney-15E,

    Barney-15E Barney-15E Jun 28, 2016 4:06 PM in response to Andrey D
    Level 9 (50,401 points)
    Mac OS X
    Jun 28, 2016 4:06 PM in response to Andrey D

    It is very weird that no one from Apple gave some answer or solution for this more than one year problem.

    Apple doesn't participate here except for the moderators and the specialist that keep threads alive (neither of which have anything to do with engineering)

  • by Andrey D,

    Andrey D Andrey D Jun 28, 2016 4:26 PM in response to Barney-15E
    Level 1 (4 points)
    Mac OS X
    Jun 28, 2016 4:26 PM in response to Barney-15E

    So what is the point of this discussion? We just complain to each other how bad iCloud works and give each other tricky advices how to cheat iCloud and make it sync despite it don't want to be sync.

  • by Barney-15E,

    Barney-15E Barney-15E Jun 28, 2016 4:43 PM in response to Andrey D
    Level 9 (50,401 points)
    Mac OS X
    Jun 28, 2016 4:43 PM in response to Andrey D

    So what is the point of this discussion?

    For users to provide technical help to other users.

    We just complain to each other how bad iCloud works

    No, that's what you do on Fakebook.

  • by HCSelf71,

    HCSelf71 HCSelf71 Jul 17, 2016 8:30 AM in response to Barney-15E
    Level 1 (4 points)
    Jul 17, 2016 8:30 AM in response to Barney-15E

    Barney-15E

     

    Repeating your answer over and over is not helpful at all. It also shows you didn't bother to fully read, take in, comprehend and actually pay attention to what the person said. You'll note he said it works with GMail BUT NOT WITH iCLOUD.

     

    If you're going to (attempt) to provide support, please actually
    I'm sure you've had your own experience where a "helpful" tech support "expert" did not listen to you or read your issue and merely babbled back a script or reposted an answer. When you merely scan the issue and then make an assumption that the person isn't paying attention, there are times when it's the opposite.

     

    It's extraordinarily frustrating when we come here for help and find that the "helper" merely repeats him or herself over and over and over and isn't bothering to read what the person actually posted. 

  • by Barney-15E,

    Barney-15E Barney-15E Jul 17, 2016 1:24 PM in response to HCSelf71
    Level 9 (50,401 points)
    Mac OS X
    Jul 17, 2016 1:24 PM in response to HCSelf71

    HCSelf71 wrote:

     

    Barney-15E

     

    You'll note he said it works with GMail BUT NOT WITH iCLOUD.

    The OP didn't state they were using Gmail, and I can't see where it is ever stated they were using Gmail. One other poster noted problems which appears unrelated to Gmail.

    It's extraordinarily frustrating when we come here for help and find that the "helper" merely repeats him or herself over and over and over and isn't bothering to read what the person actually posted.

    I can't find a single thing I repeated here once, much less "over and over."

    It also shows you didn't bother to fully read, take in, comprehend and actually pay attention to what the person said.

    Perhaps you should take your own advice.

  • by Andrey D,

    Andrey D Andrey D Jul 17, 2016 3:40 PM in response to Barney-15E
    Level 1 (4 points)
    Mac OS X
    Jul 17, 2016 3:40 PM in response to Barney-15E

    So as I understood correctly everything is fine with iCloud. We just not skilful enough to use it in proper way. Isn't it? If it is so please give us words of advice how to use it.

  • by Andrey D,

    Andrey D Andrey D Jul 17, 2016 4:12 PM in response to Andrey D
    Level 1 (4 points)
    Mac OS X
    Jul 17, 2016 4:12 PM in response to Andrey D

    Fellows, it seems to be working now. ) I've just created testing contacts on iPhone and on iMac as well. Both of them appeared on both devices in a half a minute. If support made it thanks to all of them. Really.

  • by Barney-15E,

    Barney-15E Barney-15E Jul 17, 2016 4:14 PM in response to Andrey D
    Level 9 (50,401 points)
    Mac OS X
    Jul 17, 2016 4:14 PM in response to Andrey D

    Andrey D wrote:

     

    So as I understood correctly everything is fine with iCloud. We just not skilful enough to use it in proper way. Isn't it? If it is so please give us words of advice how to use it.

    If you say so. I never did. Maybe you should be the one to give the advice as you seem to think everything is fine.

  • by Andrey D,

    Andrey D Andrey D Jul 17, 2016 4:24 PM in response to Andrey D
    Level 1 (4 points)
    Mac OS X
    Jul 17, 2016 4:24 PM in response to Andrey D

    Also removing contacts on iPhone was successfully sync with iMac.

  • by Andrey D,

    Andrey D Andrey D Aug 5, 2016 11:16 AM in response to Andrey D
    Level 1 (4 points)
    Mac OS X
    Aug 5, 2016 11:16 AM in response to Andrey D

    Unfortunately iCloud does't work again. Can I do some thing to make it works permanently?

  • by Jay.Tee,

    Jay.Tee Jay.Tee Sep 23, 2016 4:50 PM in response to ronaldfromescondido
    Level 1 (8 points)
    Sep 23, 2016 4:50 PM in response to ronaldfromescondido

    Ok I have fixed this problem for me so I am going to share and explain how this was done:

     

    Firstly I have iCloud and Gmail accounts synced to my mac and iPhone.

     

    You can choose what you would like to sync between your devices through these different accounts (e.g. Mail, contacts, calendar)

     

    The problem was that the default account changed (for some reason) to something other than iCloud when I added new contacts to my iphone.  For me it was my gmail account. 

     

    To change this I went to Settings > Contacts > Default Account > Choose iCloud.

     

    Now all new contacts you add to your iPhone will sync automatically to iCloud.

     

    But what about the contacts I had already added previously on my phone???  I still want these to sync properly to iCloud and have them showing on my Mac.

     

    To fix this I did the following. 

     

    Make sure you have iCloud contacts account enabled on your Mac.  To do this go to Contacts > Preferences > Accounts > iCloud and make sure there is a tick on Enable this account.

     

    Now go into your iPhone contacts and you will see Groups in blue in the top left hand corner.  When you click on it you will most probably have ticks next to all accounts (for me it was Gmail and iCloud)

     

    If you deselect iCloud and just have Gmail ticked then click on done you will see all your gmail contacts only.  I went through and found the ones that I knew I had added in recently that were not synced to iCloud.

     

    I then opened contacts on my mac and added them as new contacts in my mac (so I could easily see the details from my phone and type them straight into my Mac).

     

    On your iPhone change your Groups back to show all or tick whatever groups you want to see.  But know that any contacts you add in the future on your iPhone will automatically sync to iCloud by default.

     

    Hopefully this helps.

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